Salary: £63,000 - 95,000 per year Requirements: Experience in technical support, service, or hands-on engineering Comfortable working with test equipment and Windows/Linux systems Strong communication and problem-solving skills Experience in scientific, imaging, or precision equipment environments is a bonus Responsibilities: Install, commission, and test technical systems on-site and remotely Provide customer training and ongoing support Diagnose and resolve hardware and software issues Manage support cases through to resolution Work with engineering teams on escalations Travel internationally to customer sites, up to 50% of the time Technologies: Hardware Support Linux Windows More: We are a specialist technology business supporting advanced technical systems used in leading research environments worldwide. This is a varied, customer-facing role with hands-on installation, troubleshooting, training, and global travel, working closely with end users to ensure complex systems perform effectively. last updated 23 week of 2026