Job Title: Scheme Coordinator Salary: £25,000 per annum Hours: 40 Hours Per WeekType: PermanentLocation: Sutton, SM3Start Date: ASAPWork Pattern: Live-in; must be flexible with hours to meet the needs of the roleJoin our client's dedicated team and contribute significantly to their retirement living services at an attractive development for over 55s. This pivotal role involves a blend of on-site management and customer engagement, enhancing the quality of life for our residents through exceptional service and support.Key Duties and Responsibilities:
* Provide daily operational management of the scheme, ensuring a safe, compliant, and supportive environment for our residents.
* Conduct regular checks on health & safety, fire safety, and warden call systems to maintain high standards and compliance.
* Manage risks, including safeguarding responsibilities, with robust action plans and controls.
* Engage with residents, handling service requests and feedback, ensuring high customer satisfaction.
* Facilitate communications and coordinate with external agencies and contractors to ensure seamless service delivery.
* Oversee and participate in the lease/tenancy processes, from assessments to sign-ups and inductions.
Requirements:
1. Proven experience in housing ...