Location: Winscombe, Somerset (onsite role)
Salary: 37k - 45k
Role Profile
Your responsibilities as a Network Manager will be:
Be responsible for the day-to-day operation, support, and continuous improvement of the our IT systems and digital services.
Manage and develop the on-site IT support team, providing clear direction, coaching, and performance management.
Own service quality, availability, and user experience, ensuring incidents and problems are managed effectively and underlying issues are addressed.
Act as the senior on-site escalation point for IT issues, service concerns, and incidents.
Contribute to and deliver our IT and digital strategy in collaboration with senior leadership, ensuring alignment with educational, safeguarding, and operational priorities.
Work with the Head of IT Services to prepare, forecast, and manage IT budgets.
Maintain oversight of the our infrastructure, cloud services, applications, and data, ensuring resilience, continuity, and security.
Own cyber security controls and data protection responsibilities.
Develop and maintain business continuity and disaster recovery arrangements for IT services.
Manage relationships with suppliers and third-party service providers, ensuring value for money and service quality.
Ensure appropriate documentation, asset records, and technical knowledge are maintained.
Technical Knowledge:
Windows 10 and Windows 11
Windows Server 2019 and 2022, including hybrid environments
Microsoft 365 services, including Exchange Online, Intune, and identity platforms
Active Directory, Group Policy, and directory services
Networking technologies including TCP/IP, VLANs, switching, routing, firewalls, VPNs, and WAN connectivity
Wired and wireless enterprise networking environments
Virtualisation and cloud platforms, including on-prem and Azure-based services
Backup, recovery, and resilience technologies
Virtual desktop and remote access technologies, including AVD or equivalent
ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.