We value our volunteers and seek to ensure their diverse roles are rewarding and beneficial to all. Waythrough holds the Investors in Volunteers accreditation. BetterLives is the commissioned community drug and alcohol provision for Islington. It provides a range of support, interventions and treatments for those wanting to make positive changes to their drug and/or alcohol use, as well raising awareness and supporting family members. The role: Volunteer Recovery Workers play a key part in supporting clients to engage with services, develop their strengths, and work toward their personal recovery goals. This role is ideal for volunteers who want to gain experience in frontline support, develop therapeutic and communication skills, and contribute to improving outcomes for individuals navigating complex challenges. Core tasks: Supporting existing service users in their recovery journey. Facilitate or co‑facilitate structured activities, workshops, or group programmes. Participate in relevant induction, mandatory, and ongoing training sessions. To assist workers client appointments where appropriate. Establish therapeutic relationships with clients. Refer and signpost to specialist agencies when required by workers Share own skills/experience. Skills/qualities we would like you to bring to the role: We welcome volunteers from all backgrounds and especially value lived experience. For this role, we are looking for: Empathy, reliability, and a non‑judgemental approach. Good communication and active listening skills. Confidence or willingness to work with people experiencing substance use, offending behaviour, trauma, and/or mental health challenges. Ability to maintain professional boundaries and confidentiality. Commitment to reflective practice and engaging in supervision. Basic IT skills and willingness to learn new systems. Ability to work independently and as part of a team. Good organisational skills and punctuality. Understanding of how life experiences can affect wellbeing. A genuine interest in Waythrough’s mission, values, and approach. Lived experience is welcomed but not required. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change. What We Offer We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy: Discounts from various schemes Training and personal development A chance to make a real difference in people’s lives Free induction and role-specific training Support from experienced staff and regular supervision Opportunities to meet new people and develop your confidence Reimbursement for travel and agreed expenses Valuable experience that can support your personal or career development Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk How to apply If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via company website’ to view the full job description and submit your application. Please note that while this role has a stated closing date, we reserve the right to close the advert early should we receive a high number of applications. Closing date: Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people. Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice various brands including, ‘Richmond Fellowship’ or ‘Aquarius’ (our subsidiary charity in the Midlands). Aquarius Aquarius is a subsidiary of Waythrough. Aquarius is a Midlands-based charity supporting individuals to overcome the harms caused by drugs, alcohol and gambling. Aquarius has always held the view that people we support could resolve their problems with support and guidance and that people have the ability to find their own solutions to their problems. Our roles across the organisation include Practitioners and Administrators as well as Team Managers. Find out more at www.aquarius.org.uk