ITSM Portfolio Analyst - ServiceNow - ITSM - Inside IR35 - £400 - £425 per day - 2-3 days a week in Nottingham.
Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.
We are looking for an experienced ITSM Portfolio Analyst to join our clients Change / Project Office function.
This role will suit someone who has previously worked on Operating Model or Target Operating Model (TOM) programmes and understands the governance, structure, and controls required to support large-scale transformation initiatives.
The successful candidate will play a key role in maintaining the integrity of the portfolio view across active projects, ensuring high-quality governance, accurate reporting, and effective portfolio administration.
Key Experience Required:
Previous experience working within a Change Office, Project Office, PMO, or Portfolio Management environment
Strong experience supporting Operating Model or Target Operating Model (TOM) transformation programmes
Hands-on experience using ServiceNow for portfolio or project administration
Experience managing portfolio governance, project tracking, approvals, and dependencies
Strong stakeholder management skills with the confidence to chase actions and maintain governance standards
Excellent attention to detail and data quality management
Desirable Experience:
Knowledge or practical experience xsngvjr of ITIL v4
Responsibilities:
Maintain accurate and up-to-date portfolio records within ServiceNow
Support governance and portfolio review meetings
Track project progress, approvals, risks, and dependencies
Ensure portfolio data quality and governance standards are consistently maintained
Identify process improvement opportunities across portfolio management activities
Please forward your CV for immediate consideration.