Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
At Forest Green Rovers you will be part of a great team that thrives in a fast-paced environment with a clear focus on performance to drive success on and off the pitch. Sustainability is in our DNA and shapes our club ambitions, providing a unique, supportive and exciting environment for staff to develop and grow. This role offers an exciting opportunity to join the FGR team and work within an experienced food and beverage team to deliver a fantastic experience to supporters.
Role overview – As F&B Manager, you will take ownership of planning, coordinating, and delivering hospitality services across match days and non-match day events. You will lead a dedicated team, ensure premium food and beverage standards, and play a key role in creating memorable experiences for all guests.
Responsibilities
* Oversee daily operations at the stadium, Eco Canteen and our training ground, ensuring the departments run smoothly and efficiently.
* Lead and manage staff, providing guidance, support, and training to ensure high levels of service are delivered.
* Review financial performance, including key metrics, trends and innovative ideas.
* Ensure the kitchen meets or exceeds quality standards for cleanliness, maintenance and guest safety through regular inspections and evaluations.
* Schedule and plan shifts to ensure the team is prepared for every event.
* Collaborate with Sales, Marketing, and People teams to align operational goals with overall business objectives and maximise revenue.
* Compile innovative and tasty menus with the Head Chef, including allergen management.
* Oversee inventory and ordering to ensure readiness for each shift.
* Monitor guest feedback and address complaints promptly to maintain high guest satisfaction.
* Work with the Head of Commercial to maximise benefits from Food & Brewery Partners and key local suppliers.
* Ensure compliance with health & safety and environmental regulations (COSHH, ISO14001 and AGF).
* Maintain clear communication and coordination between departments for a seamless guest experience.
* Oversee bars and F&B outlets including the Fan Zone.
* Collaborate with the Beverages team to review performance, optimise product range and stock management.
* Manage the F&B budget, including setting pricing, cost control and gross profit margins.
About You
As a valued member of our team, you will focus on achieving great results and creating the best experience for visitors and supporters.
The Ideal Candidate Will
* Proven experience in a hospitality or event management role within a stadium, hotel or large venue.
* Strong experience in F&B operations with a deep understanding of kitchen operations.
* Excellent organizational skills with keen attention to detail.
* Strong experience supervising a bar and hands-on leadership that motivates the team.
* Excellent financial acumen including budget support, monitoring budgets and improving efficiency.
* Holding a personal licence is advantageous or willingness to undertake the course.
* Recent training in food hygiene and allergen management or willingness to undertake.
* Good communication skills and ability to work within a small FGR team.
* Ability to work off initiative, be creative and think outside the box.
* Passion for supporting a culture of sustainability, equality, diversity and inclusion.
* Available to work evenings, weekends and public holidays for matchdays and events.
Other considerations
* This role is subject to a background check and DBS check prior to employment.
* You must be proficient in Microsoft Office including Outlook, Word & Excel.
* A full clean driving license is required.
* A high degree of flexibility is needed to work around the busy football calendar.
About Us and Benefits
* Healthcare plan, life assurance and generous pension contribution.
* Volunteering Day
* Hybrid working
* Various company discounts (including shops, gyms, days out and events)
* Holiday of 25 days (plus bank holidays) with the ability to buy/sell days
* Cycle to work scheme, car pooling and onsite parking available
Forest Green is committed to equality of opportunity. We are an equal opportunities employer and are dedicated to providing equality for all.
#J-18808-Ljbffr