About The Company OCS UK & Ireland is a leading facilities management company with 50,000 colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment. About The Role This role is open to anybody to work in Durham or Croydon. OCS provides integrated facilities management services to a high profile key client, HMLR across England and Wales. At OCS we create places that work, think and give. You will form a key part of this placemaking culture, driving exceptional FM services, within the position of Assistant Facilities Manager. Actively seeking opportunities to improve onsite service experience and deploy new initiatives in line with OCS and HMLR vision. This role will be based at our client Head Office building in Croydon. Working flexibly to meet business requirements, Monday – Friday from 08:00 to 17:00, 40 hours per week. BPSS security clearance is required for this role. As part of your role, your key responsibilities will include, but are not limited to: Produce, collate, and interpret data accurately across all contract areas. Support senior management in improving contract management and delivery. Manage contract-level quality processes to ensure documentation is compliant and up to date. Build and maintain strong client relationships, acting professionally and proactively. Respond to reactive job reports promptly, ensuring completion within SLA requirements. The Ideal Candidate Should Meet The Following Criteria Right to work in the UK. Experience in facilities management or a related field. Strong analytical skills for interpreting and reporting data. Ability to manage quality processes and ensure compliance with standards. Excellent communication skills for effective client and stakeholder engagement. Proficiency in service delivery portals and appropriate use of social media within business policies. How To Apply If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.