Location: Manchester, England, United Kingdom
Salary: £25,000
Job Type: Full‑time (Entry level)
Job Function: Other (Government Administration)
Role Overview
Maximus is a global organisation that specialises in providing health and employment services to millions of people each year. In the UK, we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
The Rota Specialist’s role is to ensure the efficient and effective planning of available Healthcare Professional resource across the Business Service Centre and local Assessment Centres to meet contractual service levels. This is a hybrid role with 50% onsite in Stretford, Manchester and 50% home‑based. Candidates must live in the UK with the relevant Right to Work.
Responsibilities
* Plan and produce robust resource schedule for all Healthcare Professionals within the Business Service Centre and local Assessment Centres to ensure delivery of targets for all areas of work
* Maximise utilisation of estate to meet demand and achieve targets
* Deliver both short and long term plans, working closely with Regional Planning Manager, Resource Manager and Assessment Centre Managers to build accurate forecasting models
* Ensure the plan is produced on a 12 week, 4 week and thereafter weekly session
* Responsible for Healthcare Professional electronic diary system to minimise impact on service and forecast
* Analyse available head of work to allocate Healthcare Professional resource to meet demand and achieve target and identify future skill gaps for escalation to management team
* Analyse planned resource versus forecast to identify areas for improvement
* Collate information required for weekly local planning meeting with management team
* Handling requests by telephone, email or face‑to‑face from various sources such as Healthcare Professionals, Management and National teams
* Other ad‑hoc duties as required.
Qualifications
* Excellent Excel and MS Outlook skills
* Ability to deliver high quality work with attention to detail
* Keen organisational skills, especially in relation to electronic record keeping
* Ability to deliver work to tight deadlines, prioritise tasks and flexibility during peaks in demand, in order to meet deadlines
* Able to work well independently as well as part of a team, building positive working relationships with both medical and administrative colleagues
* Excellent analytical skills, identifying trends and problem solving using a variety of sources
* Excellent communication and collaboration skills
* Strong interpersonally, able to persuade and negotiate to meet business goals.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
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