Care Co-ordinator / Scheduler (Office-Based - No Care Calls Required) Join an OUTSTANDING, Award-Winning Team at Kinetic Nursing Kinetic Nursing Services is looking for a dedicated and organised Care Co-ordinator / Scheduler to join our friendly and supportive office team. This is a fully office-based role, with no requirement to cover care visits or sickness calls - allowing you to focus on what you do best: coordinating high-quality care and supporting both staff and customers. Whether you already have experience in care coordination or are looking to step into a scheduling role for the first time, we would love to hear from you. Why Join Kinetic Nursing? We pride ourselves on creating a workplace where people feel valued, supported, and motivated: Rated OUTSTANDING by the CQC No expectation to cover care calls Structured 7-day office operation Limited on-call hours (17:00-22:00 only) Paid on-call duties (in addition to your salary) Friendly, approachable, and experienced office team Leadership team with nursing and social work backgrounds Opportunities to complete Level 4 & 5 qualifications 45% of our team have been with us for over 5 years Performance-based bonus scheme The Role As a Care Co-ordinator, you will play a key role in the day-to-day running of the service. Your responsibilities will include: Coordinating care staff rotas and scheduling visits Ensuring all care calls are allocated and delivered efficiently Acting as the first point of contact for customers, care staff, and professionals Handling enquiries and resolving issues in a calm and professional manner Maintaining accurate records and supporting compliance What We're Looking For Excellent communication skills with a professional and empathetic approach Strong written and verbal English Highly organised with great attention to detail Confident using IT systems (experience with OneTouch is desirable but not essential) Ability to work under pressure and meet deadlines Flexibility to work across a 7-day rota (08:30-17:00) and take part in the on-call rota (17:00-22:00) Salary & Benefits Competitive salary (dependent on experience) Additional paid on-call allowance Ongoing training and career development opportunities About Us Kinetic Nursing Services has been delivering high-quality domiciliary care since 1996. We are proud to be rated OUTSTANDING by the CQC, particularly for our responsiveness. Our team is at the heart of everything we do, and we are committed to maintaining a supportive and positive working environment. Apply Now If you're looking to join a stable, forward-thinking organisation where your work truly makes a difference, we'd love to hear from you. Closing date for applications: 04.05.2026