Main area Inpatient Mental Health Discharge Coordinator Grade NHS AfC: Band 4 Contract Permanent Hours Full time - 37.5 hours per week Job ref 270-TG187-MH
Employer Northamptonshire Healthcare NHS Foundation Trust Employer type NHS Site Welland Centre, St Mary's Hospital Town Kettering Salary £27,485 - £30,162 pa pro rata Salary period Yearly Closing 28/07/2025 23:59
NHS AfC: Band 4
Job overview
The post holder will be working in an integrated, multi professional, bed management team and will assist with planning for a safe and timely discharge for all patients in the acute and PICU settings. The post holder will assist the bed management team to identify barriers to discharge and work as part of the team to problem solve these challenges. The post holder may at times be required to liaise directly with patients and their relatives about discharge arrangements.
This is an exciting opportunity to work within a fast paced, highly motivated team. There is great opportunity to learn and broaden knowledge base in relation to, health and social care service delivery, housing legislation and overseas visitor considerations. The team is actively seeking ways to enhance discharge planning and adapting to evolving priorities and demands on the acute inpatient services.
Main duties of the job
• Complete information gathering assessment on targeted patients who are suspected of having a discharge obstacle, such as a housing issue or unmet care need.
• Attending ward rounds where particular discharge challenges are identified in order to gather information and assist problem solving.
• Attending red 2 green and bed management meetings, assisting the wider bed management team to identify patients who are clinically ready for discharge and gaining updates on those cases.
• Assisting with logistical challenges, such as TTO and transport arrangements, escort visits to new prospective accommodation providers.
• Assist with flagging relevant cases to wider bed management team colleagues such as housing advisors, social worker and UCAT (crisis team) early discharge assessor. Gain updates from these colleagues where necessary.
• Assist team to problem solve challenges, think outside the box and prepare discharge essentials for those experiencing hardship.
• Assist team to be aware of local charities and relevant supporting bodies which can enhance discharge planning.
• Assist with gaining updates from wider NHFT service colleagues and external agencies.
• The post holder will be expected to communicate with patients who may have communication difficulties, families and other colleagues.
Working for our organisation
NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools.We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.
NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be ‘outstanding’ by supporting opportunity, innovation, development and growth.
Detailed job description and main responsibilities
Post holder will ensure all patients contacts or progress updates are documented electronically, shared with the wider team when this is necessary and that protocols are followed for data collection purposes. This will include various systems such as system1, smartboards, Microsoft Teams and email.
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the ‘About You’ Section of the document.
Person specification
Experience
* Experience of working in healthcare
* Demonstrates good IT skills and experience
* Ability to communicate effectively with patients and external stakeholders
* Experience of working with housing/social care/previous discharge coordinator experience
Knowledge
* Maths and English relevant qualifications (GCSE level or equivalent)
* Educated to diploma level in related field or relevant experience
* Understanding/knowledge of the challenges and barriers to discharging mental health inpatients
By completing an application you are giving authorisation for the transfer of your data. In submitting an application form, you authorise us to confirm any previous NHS service details via the Electronic Staff Record (ESR) Inter Authority Transfer (IAT) process. Including factual reference, occupational health clearance and statutory and mandatory training records and full service history.
You must ensure that your application, including supporting statements and behaviour examples, are truthful and factually accurate. Please note plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own.
Correspondence regarding your application will be sent to you via a TRAC system account.
Please submit your application as soon as possible; due to the high volumes of applications we receive we reserve the right to close any adverts before the closing date once we have received sufficient applications.
We are an equal opportunities employer, which aims to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
All roles are subject to the home office immigration rules and therefore eligibility must meet certain requirements for any sponsorship to be considered. Please visit the government website for more information regarding eligibility,
At NHFT we support many of our colleagues to work flexibly and we will consider requests for flexible working from day one. For this role, we are open to discussing a range of options including flexible hours, agile/home working, compressed hours and part time hours. Please have a conversation with the recruiting manager about the flexibility you need and we will promise to explore what is possible with you.
Applicants who have a disability and meet the essential criteria for the job will be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.
All posts that are engaged in a regulated activity will be subject to a Disclosure and Barring Service (DBS) check and a DBS re-check on a three yearly basis whilst employed in such a role. Staff employed in these posts will therefore be asked to register with the DBS Automatic Update Service upon receipt of their DBS certificate and must update yearly, the annual fee will be reimbursed subject to Trust policy. For further information please visit: DBS Update Service: applicant guide - GOV.UK (www.gov.uk)
Please note if a DBS is applicable for the position then a charge will be deducted from your first salary or upfront cost if a staff bank position.
Please note that all new starters to the trustare subject to a probationary period.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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