SeniorFieldServices&LogisticsAdministrator Location:Slough,UK(Hybrid/Office-based) AnestablishedandgrowinginternationalorganisationisseekinganexperiencedSeniorFieldServices&LogisticsAdministratortojoinitsOperationsteambasedinSlough. ThisisakeyrolesupportingfieldserviceandlogisticsactivityacrossmultipleEMEAaccounts,actingasacentralcoordinationpointbetweenclients,internalteams,andexternallogisticspartners. TheRole ReportingtotheFieldService&LogisticsTeamManager,youwillberesponsibleforplanningandcoordinatingcollections,managingservicedata,supportingclientcontracts,andensuringservicedeliveryalignswithagreedSLAsandKPIs. Youwillalsoactasaseniorpointofcontactwithintheteam,providingguidance,training,andescalationsupportwhenrequired. KeyResponsibilities PlanandcoordinatefieldserviceandlogisticscollectionsacrossEMEA Liaisewithlogisticssubcontractorstoobtainquotationsandscheduleresources SupportinternalteamsincludingSales,Operations,ClientSuccess,andFinance ManageclientSLAs,StatementsofWork,andserviceactivitywithininternalsystems Actasfirstpointofescalationfornon-standardclientrequestsandissueresolution ProduceweeklyKPIandstatusreports Assistwithinvoicequeriesandbillingreconciliation Createpurchaseordersandsupportcontractadministration Providetrainingandday-to-daysupporttoteammembers Championprocess,system,andcontinuousimprovementinitiatives Attendinternalmeetingsandconferencecalls Occasionalsitevisitstooperationalorclientlocationsmayberequired AboutYou Provenexperienceinanadministrative,logistics,fieldservices,oroperationssupportrole Strongcoordinationandorganisationalskills,withtheabilitytomanagemultiplepriorities Confidentcommunicatorwithexcellentcustomerserviceskills Experienceworkingwithsubcontractors,suppliers,orservicepartners ComfortableworkingwithSLAs,KPIs,andinternalsystems StrongMSOfficeskills(intermediatelevelorabove) Experiencesupportingormentoringcolleagues(peoplemanagementexperienceadvantageous) WhatsonOffer Competitivesalary-upto38K Opportunitytoworkwithinastable,internationalorganisation ExposuretoEMEA-wideoperationsandkeyclientaccounts Supportiveteamenvironmentwithopportunitiesfordevelopment Rolewithgenuineresponsibilityandvisibilityacrossthebusiness