Reporting to the Centre Manager, the TPS Sales Manager is responsible for managing and motivating the Parts Sales team to achieve and exceed sales targets whilst building and maintaining strong and lasting relationships with new and existing customers.
The Role
* Lead, manage and motivate the Parts Sales Executive Team to achieve and exceed sales targets
* Continually monitor sale performance and KPS and take corrective action
* Distribute targets equitably and in accordance with the allocation of the customer and the skill and experience of each team member
* With the support of the Centre Manager, plan and implement promotional activities and campaigns to enable sale targets to be met
* Maintain own product knowledge and awareness of competitor activities
* Conduct regular 1:1 performance reviews
* Ensure the sales team is motivated through creative incentive schemes and rewards
* Allocate customer sets to each Parts Sales Executive to assisting them to focus their approach and build long term relationships with customers
* Provide excellent level of service to customers via the team
* Liaise with warehouse team that all returns and credit sales transactions are swiftly dealt with and authorised
In order to be successful you will need to:
* Have a proved track record of Sales Team management experience gained in a B2B environment
* Be passionate about providing a great customer service experience
* Be a confident and capable communicator who can build strong relationships with all key stakeholders
* Have a high degreee of IT literacy and a proficient user of MS office
* Be Sales focused
* Results orientated
* A passion or interest in the automotive industry or providing great customer service
* Ability to lead, manage and motivate a team
Benefits
* Family run business
* 30 days annual leave (22 days + 8 Bank holidays)
* An extra holiday day to celebrate your birthday
* 24/7 access to our employee assistance programme
* Contributory pension scheme Life assurance scheme
* Car benefit scheme (also available for immediate Family)
* Employee discounts on vehicles, MOTs, parts & servicing
* Brand accredited training
* Career progression: Ongoing support, coaching, and training