Tax Technology Assistant Manager
The successful candidate will become our newest Tax Technology Assistant Manager within our 'data pipeline and platform delivery' capability group. Working in London, Birmingham or Chelmsford you will play a pivotal role in supporting the continued development and increasing deployment of our client-focused solutions.
Key Responsibilities
- Maintaining and enhancing data pathways between systems.
- Ensuring accurate and value‑added deployment of platforms with our highest value clients.
- Pro‑actively contributing to ongoing work to develop and enhance our systems, including instigating new‑build design projects where beneficial.
- Collaborating with other Tax Digital Services teams and RSM professionals globally.
- Joining complex and wide‑ranging technology projects and contributing to product delivery.
- Working directly with the tax technology leadership team, playing a pivotal role in the continued development of our technology service offering within our Tax business.
- Contributing to client RFP exercises as well as tax technology proposals.
- Developing an advanced level of technical knowledge through personal development opportunities.
- Communicating how the technology solutions you design and deliver will benefit our client experience.
- Contributing to the development of junior members of the team.
- Mapping and deploying data pathways within the system, setting up new client environments, populating and customising large volumes of client database records for action tracking, developing Power BI dashboards and providing ad‑hoc client support.
- Training and upskilling junior team members in data analytics and automation technologies.
- Providing customer service to colleagues and clients, and playing an instrumental role in the commercial deployment of technology‑enhanced tools and solutions to support core service lines across all taxes.
Essential Qualifications
- Background in corporate or direct taxation compliance.
- Proactive and entrepreneurial mindset.
- Passionate (but responsible) adopter of AI in your work processes.
- Proven ability to manage multiple projects and teams simultaneously.
- Willingness to work at all levels on a project and appreciation of when to delegate.
- Excellent IT skills and knowledge of data flows within tax processes.
- Strong ability to learn new systems quickly.
- Awareness of wider tax technology environment, emerging technologies and client needs.
- Experience in delivering demonstrations.
- Ability to work effectively as part of a multi‑location team, integrating with local and regional colleagues.
- Openness to new ideas and seeking input from diverse sources to maximise team potential.
- Proven ability to work well with clients and meet their needs.
- Experience and knowledge of tax compliance processes and their interaction with data drawn from Financial Reporting or ERP systems.
- Practical knowledge of technology support structures and risk management frameworks.
- Experience with relational database design and best practice.
- Familiarity with Agile development.
- Experience with data infrastructure and incident response processes.
- Familiarity with data analytics solutions and processes.
- Awareness of data acquisition methods (SFTP, API, etc.).
- Experience with Power BI or other data visualisation products.
- Awareness of AI solutions and technologies, and willingness to learn more about their usage for internal and client solutions.
- Proficiency with typical business technologies such as Microsoft 365, Power Platform, Fabric, etc.
Desirable Qualifications
- ATT or equivalent technical qualification.
- DITT or other relevant tax technology qualification.
- Alteryx qualification.
- Familiarity with Microsoft Azure DevOps.
- Understanding of CI/CD pipelines.
- Strong understanding of classical ML algorithms.
- Data Analytics and/or Data Science background.
- Experience in developing technologies (AI, ML, RPA, etc.).
- Knowledge of common Reporting or ERP systems.
Benefits
- Hybrid and flexible working.
- 26 days holiday (with option of purchasing additional days).
- Lifestyle, health and wellbeing benefits, including financial wellbeing tools, electric car scheme and access to a virtual GP.
- Access to a suite of 300+ courses on demand developed by our in‑house Talent Development team.
Diversity & Inclusion
We aim to create a strong sense of belonging so that people of all identities, backgrounds and cultures feel they can bring their true self to work. We strive to achieve a diversity of background, experience and perspective in our teams to genuinely understand our clients’ needs.
