Head of Property Operations - Build-to-Rent / Single Family Housing - circa £80,000 + bonus and benefits.
Location: Manchester
Are you a proven property operations leader ready to shape, scale, and inspire a growing team? This is a standout opportunity to build the operational core of a rapidly expanding BTR/SFH platform-combining hands-on leadership with long-term strategic impact.
We're seeking a Head of Property Operations who brings strong property management experience, strong leadership capability, and the confidence to grow a team from 6-8 people today to 30+ by 2029. You'll steer performance, compliance, customer experience, and data-led decision-making across a national residential portfolio, while helping to design a modern, centralised operating model.
Why This Role Stands Out
* Lead and scale a property operations function during a pivotal growth phase.
* Shape culture, processes, systems, and standards from the ground up.
* Collaborate closely with senior leadership and a new CTO on a bespoke operations platform.
* Enjoy the perfect blend of strategic influence and hands-on operational leadership.
What You'll Lead
* Full property operations for a diverse and growing residential portfolio-including repairs, compliance, tenancy management, customer escalations, and credit control.
* Recruitment, coaching, and development of a high-performing team across multiple sites.
* Mobilisation of new developments and integration of externally managed portfolios.
* Oversight of compliance, health & safety, and regulatory standards.
* Data-led performance management, including reviewing P&Ls across 100+ developments.
* Continuous improvement of systems and processes (Qube, Fixflo) and involvement in long-term tech build projects.
What You'll Bring
* A career built from hands-on property management roles through to senior leadership.
* Experience building and scaling teams, with a strong focus on culture and capability.
* Excellent stakeholder management, especially with institutional clients.
* A willingness to roll up your sleeves-reviewing SOP's, refining processes, and testing ideas.
* Confidence in data analysis and Excel to drive operational and financial performance.
* A tech-forward mindset and passion for operational innovation.
If you're an influential leader who thrives on building teams, transforming operations, and driving performance at scale, this role offers a significant opportunity to shape the future of a high-growth residential platform.
Ready to make your mark? Apply now.