Trading Analyst
Locations Available: Leeds, London
DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining them, you’ll have the opportunity to not just be recognised for your skills but encouraged to build upon them and empowered to do your absolute best.
What you'll be doing
We're thrilled to offer an exciting opportunity to join us as a Commercial Analyst, specialising in Commercial Trading. In this capacity, you'll help us review performance and ensure we make trading decisions on initiatives that are benefiting customers and our commercial performance alike. You’ll have an integral role, alongside the wider Commercial Trading team, in ensuring we deliver against our Business Plan and our long term ambitions.
Key Accountabilities:
1. Monitor and report on weekly performance metrics across the different funnels (new business, existing customer and renewal cycle)
2. Conduct in-depth analysis of metrics to identify underlying trends and drivers
3. Contextualise performance through actively monitoring the motor insurance market
4. Use data and commercial intuition to make decisions in uncertain environments
5. Support the creation of the Business Plan for the business unit.
6. Ensure delivery against this Plan, working alongside Pricing, Product, Operations, Marketing and Digital teams
7. Be curious and creative to challenge others and identify improvement opportunities for positive change
8. Drive the delivery of initiatives, working alongside specialists across the business, utilising a test and learn approach to maximise benefits and insights
9. Develop a comprehensive understanding of the regulatory landscape and identify its implications on business models, products, and processes.
10. Establish an understanding of managing customer and commercial trade-offs in a highly regulated industry.
11. Integrate the 'voice of the customer' into all you do.
What You’ll Need
12. Excellent collaborator and communicator, with the ability to influence and drive positive change through stakeholder management.
13. Curious and creative individual who can bring a new way of thinking and challenge to existing processes or customer journeys.
14. Strong data analyst who can understand and manipulate data sets to draw conclusions.
15. Commercially aware with experience in identifying and delivering business change.
16. Proactive and adaptable in a dynamic work environment.
Benefits
We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:
17. 9% employer contributed pension
18. 50% off home, motor and pet insurance, plus free travel Green Flag breakdown cover
19. Additional optional Health and Dental insurance
20. EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
21. Generous holidays
22. Buy as you earn share scheme
23. Employee discounts and cashback
24. Plus, many more
We want everyone to get the most out of their time at DLG. Which is why we've looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They're about recognising who you are and the life you live.
Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but colleagues are expected to spend 50% of their time in the office.
Be yourself
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.
We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
#LI-KS1 #LI-Hybrid