Company Description
Southern Water HQ
Yeoman's Road
Worthing, West Sussex
BN13 3N
Part-Time: 40 hours per week
Salary: £11.44 per hour
Location: L3 Harris
Benefits:
* 28 Days holiday including bank holidays, plus your birthday off
* 3 volunteering days
* 3 days grandparent leave
* 24 weeks' enhanced maternity leave
* Secondary carer leave
* Wedding/commitment day leave
* Free meals on shift
* Bespoke training and development opportunities
* Apprenticeships for all experience levels
* Pension and life insurance
* Discounts via HAPI app (high street shops, holidays, cinema)
* Wellbeing hub and employee assistance programme
* Cycle to work scheme
Are you passionate about providing genuine hospitality and impeccable service? Do you thrive as a collaborative team player? Are you friendly, professional, and efficient? If yes, then this role is for you. At BaxterStorey, we believe every interaction creates a lasting impression, and we are looking for a General Assistant who aims to exceed expectations. We support an inclusive environment that encourages growth and celebrates diversity, investing in your development with ongoing training and promoting a healthy work-life balance.
If you enjoy delivering extraordinary experiences and being part of a harmonious team, we would love to hear from you!
Job Description
Your role is to provide a welcoming and friendly customer experience within our campuses, ensuring excellent customer and food service. You will be responsible for maintaining cleanliness and hygiene, restocking supplies, and advising customers on products and allergens.
At Southern Water HQ, your duties include:
* Greeting customers, serving food and drinks, and resolving queries related to products (including allergens and dietary needs).
* Delivering high-quality customer service to ensure satisfaction and embodying our 'Pride' values.
* Assisting with food preparation, cooking, and serving.
* Handling payments via card or cash, and clarifying purchase options and offers.
* Addressing initial customer queries or escalating complex issues to supervisors.
* Cleaning equipment and utensils.
* Supporting various service areas, including the Servery, Deli/Retail, and Events.
* Ensuring compliance with food safety standards and conducting safety and stock checks.
* Managing stock deliveries, waste, and storage according to site procedures.
* Participating in HACCP and other safety protocols.
* Completing accurate records and traceability documentation.
* Engaging in ongoing professional development and training.
Qualifications
* Passion for food and customer service.
* Ability to work collaboratively in a team.
* Adaptability and solution-oriented mindset.
* Previous experience in food service is a plus.
* Knowledge of food safety practices.
* Alignment with BaxterStorey core values.
Additional Information
With nearly 20 years of creating exceptional hospitality experiences, we are committed to supporting your career growth. We value innovation, positivity, collaboration, and sustainability, and aim to be the most inclusive culture in hospitality. Join us to build your hospitality legacy and develop your potential.
BaxterStorey Values include:
* Always Visionary
* Creatively Collaborative
* Forever Conscious
Even if you don’t meet all requirements, if you are motivated and eager to learn, we encourage you to apply. We are committed to diversity and inclusion, aiming for a workforce that reflects society and supports all team members.
Please note: If you are not a passport holder of the country for the vacancy, you may need a work permit. Check our Blog for more info.
Do not include bank or payment details in your application. Apply via the 'Apply now' button.
Created on 28/04/2025 by TN United Kingdom
#J-18808-Ljbffr