Time left to apply End Date: May 20, 2025 (10 days left to apply)
job requisition id R-058287
Job Title
Operations Analyst
Location
Asda House
Employment Type
Full time
Contract Type
Permanent
Hours Per Week
37.5
Salary
Competitive salary plus benefits.
Category
Accounting
Closing Date
19 May 2025
Job Title: Operational Analyst
Location: Leeds – Hybrid working (FT – 3 days a week in Home Office)
Department: Asda Money, Mobile and Gift Card Business Unit
Reports To: Asda Money, Mobile and Gift Card Operations Manager
About Us: We are a dynamic and multifaceted business operating at the intersection of financial services, mobile networks, handsets, and gift cards. Our mission is to deliver innovative and seamless solutions to our customers while optimizing operational excellence.
Role Overview: We are seeking an analytical and organized Operational Analyst to join our team. This role will focus on delivering actionable insights and robust reporting to support data-driven decision-making across Asda Money & Mobile teams. The Analyst will work closely with stakeholders across product, operations, compliance, and finance to ensure that business performance is accurately measured, trends are understood, and opportunities for growth or improvement are identified.
Key Responsibilities:
* Data Analysis:
o Design, develop, and maintain dashboards and reports in tools such as Power BI, ensuring data accuracy, clarity, and relevance.
o Interpret complex data sets to identify key business insights, performance trends, and risk indicators.
o Collaborate with business stakeholders to understand reporting needs, gather requirements, and translate them into technical solutions.
o Partner with Data Engineering teams to ensure data pipelines, models, and sources are accurate and well-maintained.
o Support strategic initiatives with timely and accurate analysis, influencing decisions on product development, customer experience, and financial performance.
o Ensure all outputs comply with regulatory requirements.
o Present findings and recommendations through dashboards, reports, and visualizations to communicate key insights to technical and non-technical audiences.
* Coordination:
o Collaborate with cross-functional teams to ensure alignment of operational activities and reporting.
o Serve as the main point of contact for operational and governance data inquiries, ensuring timely and accurate reporting.
o Facilitate process improvements across business units.
Qualifications and Skills:
Not all criteria are essential – we’re looking for a strong overall fit.
* Proven experience as a BI Analyst or Data Analyst, ideally within financial services or regulated environments.
* Strong track record in retail performance tracking, including sales uplift analysis, customer insight, and drivers of commercial performance.
* Strong skills in Power BI, SQL, Excel, and data modeling. Python is desirable.
* Experience automating business processes and reporting workflows using tools such as Power Automate.
* Ability to interpret complex data and communicate findings clearly.
* Experience with cloud data platforms (e.g., Databricks, Azure, Power BI Service, Dataflows).
* Strong commercial awareness and understanding of KPIs relevant to financial services (e.g., conversion, margin, arrears).
* Familiarity with data governance, privacy, and compliance in financial settings.
* Strong interpersonal and communication skills.
* Detail-oriented with problem-solving and organizational skills.
* Ability to manage multiple priorities in a fast-paced environment.
Who you will work with:
* Product Owners, Operations, Customer Service, Compliance, Data Engineering, Third-party providers
What We Offer:
* Competitive salary and benefits
* Collaborative, inclusive environment
* Opportunities for growth
If you're passionate about turning data into action, apply now and join us to make a difference!
Additional Benefits:
* Discretionary bonus, pension, colleague discounts, wellbeing services, inclusion networks, parental leave policies
We encourage everyone to bring their true selves to work and be proud of who they are.
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