Pareto Northampton, England, United Kingdom
Retention Payment Specialist
Location: Northampton, England, United Kingdom
Posted: 3 days ago | Be among the first 25 applicants
Note: This range is provided by Pareto. Your actual pay will be based on your skills and experience — discuss with your recruiter to learn more.
Base pay range
Position: Retention Payment Specialist (FTC 12 months)
Sector: Finance - Payment Solutions
Our client is a major player in financial services, currently seeking several Payment Specialists to join their team.
The role offers an excellent opportunity to build a career with a prestigious, global organization.
Retention Payment Specialist Package:
* Annual bonus
* Exposure to a leading name in a lucrative industry
* Opportunities for progression
* Friendly, fast-paced culture with regular social events
The ideal candidate will have a positive attitude, friendly demeanor, and excellent attention to detail.
Role Responsibilities:
* Supporting Customer Strategy across Payment Solutions
* Assisting in processing customer applications
* Outbound calling to existing business customers to identify suitable Payment Solutions
* Providing high-quality customer service and resolving issues
* Ensuring governance and compliance
* Participating in activities like analysis and focus groups to support management
Requirements:
* Degree qualification
* Proven customer service experience, preferably in retention, negotiation, or relationship support, comfortable in target-driven environments
* Engaging, energetic, with a positive outlook
* Flexible working approach
* Professional presentation
At Pareto, we are committed to promoting equality, diversity, and inclusion. We encourage applications from all backgrounds and are happy to discuss any adjustments needed to support your application.
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