Customer Consultant 8 Hour Fixed Term Seasonal Colleague
Join to apply for the Customer Consultant 8 Hour Fixed Term Seasonal Colleague role at Body Shop (The)
About The Body Shop
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good that's us. Over 40 years later, we're proud to be pioneering cruelty‑free beauty every step of the way. We're the original ethical beauty brand. We have a thing for empowering people and enriching our planet. We're all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from iconic window posters to vegetarian products to infamous campaigns. We're never afraid to stand up and speak the truth. We like to do things a little differently around here.
The Body Shop, along with Natura, is part of Natura & Co, a global, multi‑channel and multi‑brand cosmetics group committed to generating positive economic, social and environmental impact.
Diversity Statement
At The Body Shop, we firmly believe that equality is a human right and that all people should have an equal opportunity to pursue their dreams and aspirations. We are committed to attracting, developing, and retaining the very best people by offering a creative and inclusive workplace where talent is recognized. We value diversity and consider all applicants for employment without regard to race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, or disability status. We provide reasonable accommodations for individuals with disabilities in employment. To request a reasonable accommodation, please let us know in your application.
Your Role in a Nutshell
To support the store management team in driving sales and profit within the store through the delivery of exceptional customer service on the shop floor at all times. To demonstrate and uphold the values and vision of the company whilst ensuring adherence to company procedures & policies.
More About The Role
With over 2,000 exciting products designed to suit every customer's preference, there's a lot to choose from, so our team are on‑hand to talk with customers every day. We take the time to learn our customers' needs and recommend fantastic products that make them feel so good. We offer products that are packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes – so when we advise a customer on their skincare regime, we're not just selling them an ideal, we're actually helping communities build a better life too.
As part of our dedicated team of Consultants you will offer expert advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.
What We Look For
* Strong interpersonal skills to build rapport with customers – customer service experience is ideal
* Ability to communicate and listen effectively
* A genuine passion for beauty and the retail industry
* Open availability for evening, weekend, and holiday shifts
Seniority level
Entry level
Employment type
Full‑time (Fixed‑term)
Job function
Customer Service
Industries
Administrative and Support Services
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