Deliver a safe, effective, and responsive pharmacy service that achieves the best possible outcomes for patients by managing, ordering, receiving, maintaining, and supplying medicines and other pharmaceutical products in a legal, ethical, and regulatory compliant manner.
Responsibilities
* Manage, order, receive, maintain, and supply medicines safely, legally, and effectively while meeting regulatory standards.
* Provide person‑centred health advice to all patients—whether on prescription or over the counter—and refer them to other healthcare professionals when appropriate.
* Support the day‑to‑day operation of the pharmacy, including clinical governance, business operations, processes, and supervision of other pharmacy staff.
* Provide training to pharmacy and wider healthcare teams, including new members of staff.
* Maintain a quality service through auditing and evaluating the service and processes, and responding to feedback.
* Use relevant data and information to make effective decisions.
* Accurately retrieve and reconcile information about a person’s medicines.
* Accurately assemble prescribed items.
* Issue prescribed items safely and effectively; carry out accuracy checks and deal with discrepancies.
* Perform pharmaceutical calculations to ensure safety.
* Apply clinical governance principles and ensure confidentiality.
* Assess a person’s current medicines and order appropriate products.
* Receive prescription requests and check validity, safety, and clarity; address issues directly with the person.
* Demonstrate operational skills within scope of practice.
* Take personal responsibility for the legal, safe and efficient supply of medicines.
* Apply governance principles to pharmacy operational processes.
* Ensure the confidentiality of patient data.
* Communicate and collaborate effectively with the multidisciplinary team.
* Explain the impact of audit and evaluation on the quality of pharmacy operations and services.
* Engage others in the improvement of processes and systems.
* Effectively use systems to support the safe and effective management and supply of medicines.
* Listen to a person, understand their needs, and interpret what matters to them.
* Provide clear, relevant information and advice to enable informed decisions about health and wellbeing.
* Optimise a person’s medicines to achieve the best possible outcomes.
* Obtain relevant information from patients, carers, and other healthcare professionals, and use it to optimise care appropriately.
* Adapt information and communication to meet the needs of particular audiences.
* Check and review own and others’ work effectively.
* Suggest and implement personal goals and methods of improvement.
* Maintain CPD outcomes that meet regulatory requirements.
* Identify and respond to errors and near misses.
* Ensure effective safeguards for children and vulnerable adults.
* Prioritise time and resources to achieve local and national objectives.
* Respond to medical emergencies.
* Ensure health and safety controls are embedded and working.
* Effectively supervise other team members.
Qualifications
* Achieve a Level 3 nationally recognised qualification equivalent to A‑level, enabling registration with the General Pharmaceutical Council (GPhC) as a Pharmacy Technician.
* GCSE or equivalent in Maths and English (Grade 4).
Skills & Attributes
* Attention to detail.
* Strong communication and customer care skills.
* Initiative and non‑judgemental attitude.
* Organisational and team‑working abilities.
* Patience and ability to work within multidisciplinary teams.
Applicants must reside within 35 minutes of the pharmacy and be able to drive; please confirm this on your CV. Salary is £8 per hour.
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