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External Recruiter at The Chesterford Group
Company Description
The Chesterford Group has a rich history dating back to the early 1920s, with its humble beginnings rooted in a family's love for fish and chips. Initially founded by Harold Lipscombe, the business has grown under successive generations and now operates 40 fish and chip shops under four brands: Churchill's, FishnChickn, Bankers, and Serial Grill. The company is proud to have been awarded the best chain of fish and chip shops in the UK at the National Fish and Chip Awards in 2016. The Chesterford Group continues to seek ways to deliver exceptional quality and service to its customers while fostering a passion for cricket.
Role Description
This is a full-time on-site role for a Shift Supervisor. The Shift Supervisor will be responsible for overseeing daily operations, managing staff, ensuring quality control, and maintaining customer satisfaction. Daily tasks include opening and closing the shop, managing inventory, training new employees, and handling customer inquiries and complaints. The Shift Supervisor will also be involved in scheduling shifts and ensuring compliance with health and safety regulations.
Qualifications
* Experience in supervising or managing a team
* Strong communication and interpersonal skills
* Customer service and conflict resolution skills
* Time management and organizational skills
* Ability to work under pressure in a fast-paced environment
* Knowledge of health and safety regulations
* Basic understanding of inventory management
* Previous experience in the foodservice industry is a plus
* High school diploma or equivalent
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
* Industries
Food and Beverage Services
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