Job DescriptionHealthy outcomes start with positive patient experiences.38.5 Hours / 4 on 4 off rolling rota / 08:00-20:00£14.03 per hour any enhancementsEmployee recognition scheme / Flexible Benefits / Blue Light Card / PerksHolidaysLocation is Royal Stoke HospitalCheck your local transport links here:Plan Your Journey | Traveline- the destination you should input is:ST4 6QGPlease take the time to read the attached job descriptionJob IntroductionYou care for our patients. We care for your career.As aPatient Catering Supervisorat Sodexo, based at Royal Stoke Hospital, you'll take the lead in delivering high-quality catering services in a dynamic healthcare environment.You'll be an inspiring leader, capable of motivating your team in a fast-paced setting while maintaining a sharp eye for detail.With strong communication and organisational skills, you'll help us put people at the heart of everything we do — delivering outstanding service to patients, staff, and visitors alike. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your way.What you'll do:Communicate effectively with colleagues to support daily duties and catering service deliveryUse computer systems for payroll, ordering, and management tasksComplete and oversee all required daily and weekly documentationFollow established procedures and escalate issues to management when necessarySupervise, train, and ensure front-line staff adhere to working standardsManage stock through ordering and control in line with company policyHandle customer queries and complaints professionallyEnsure adequate staffing, maintain rotas, and uphold health & safety and allergen management practicesWhat you bring:Emotional ResilienceUnderstanding of Customer CareAbility to listen and have good communication skillsAdaptable and self-motivatedUnderstanding of Health and SafetyAbility to work under pressureBe able to work as part of a teamTo act on their own initiative and adapt quickly to changeSupervise a diverse team without discriminationWhat we offer:Working at Sodexo isn't just a job — it's a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:Mental health and wellbeing resourcesEmployee Assistance Programme (including financial/legal advice & personal support)Free health & wellbeing app with 24/7 virtual GP accessDiscounts on high street brands for you and your familySalary finance tools and financial wellbeing resourcesRetirement savings plan and life insuranceFull training and protective uniform provided.Opportunities to gain experience through learning and development.Cycle to Work scheme & volunteering opportunities.Flexible working and a dynamic team environmentCompetitive payReady to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.We may close this advert early if we receive a high number of applications — so don't wait!About SodexoAt Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.We are committed to being an inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.We're a Disability Confident Leader employer.We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.Clickhereto read more about what we do to promote an inclusive culture.Sodexo Disability, Ability network, So Together, Generations and Origins.