Service Advisor Apprentice
Stratstone
Mercedes-Benz of Leeds
We offer an apprentice salary with benefits including pension, critical illness pay, life assurance, 33 days holiday (including bank holidays), and exclusive company discounts on used car purchases, leasing deals, and aftersales services.
Are you passionate about customer service and eager to start your career?
At Lithia UK, we believe in nurturing talent. We are excited to offer the opportunity to work with one of the world’s most prestigious vehicle manufacturers.
As a Service Advisor Apprentice, you will develop a diverse skill set and gain a Level 2 qualification in Customer Service.
Your responsibilities will include:
* Learning key skills to support your progression into a Service Advisor role, with insights into other areas like the Parts department
* Building customer service and advanced selling skills
* Getting an introduction to financial planning and digital marketing
* Undertaking on-the-job training while earning an academic qualification
* Receiving assessments and support from industry experts to help you succeed
What we’re looking for:
* Grade 4 / C in English and Maths
* Enthusiasm, ambition, and a growth mindset
* A passion for the motor industry
* A dedication to providing excellent customer service
* A desire to learn and progress
Life at Stratstone includes:
* 33 days annual leave, including bank holidays
* Extra day off on your birthday
* Supportive family leave policies
* Paid volunteering days
* Recognition for long service milestones
* Tailored training and career growth opportunities
* Cycle to work scheme
* High street discounts
* Internal referral rewards
Join Lithia UK and be part of a company that values innovation, personal growth, and exceptional customer experiences. We embrace our core values: Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun! If you're ready to make an impact and grow professionally, we’d love to hear from you.
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