Overview
As a Quality Technologist, your role is to drive Own Brand food and drink product quality with the objective to increase Asda's quality perception with customers. You will be accountable for ensuring that Asda products always meet the required quality specification, through testing and by driving a culture of quality within the supply base and within Asda to deliver our Quality Framework.
Responsibilities
* Support our suppliers to deliver great quality and value products to our customers, everyday
* Champion Asda’s standards within the business and with suppliers so all of our products meet or exceed customer expectations
* Take the lead on customer quality dissatisfaction, leveraging the power of internal stakeholders and suppliers to bring about meaningful and sustainable change
* Lead and own investigations into product quality fails, customer quality complaints and online reviews as examples of accountable metrics
* Take a leading role in assessing product quality after product launches– so we all deliver right first time for customers
* Maintain a strong grip on key customer quality KPIs that you robustly deliver within your accountable area
“Let\'s find out about you.”
What we're looking for
* A passion and knowledge of food
* Degree or equivalent experience in relevant product or scientific area
* Experience relevant in Technical, Process Technology or Improvement and/or Product Development and/or Product Sensory Assessment
* Ability to interpret data and represent data to present
* Strong communication skills, ability to influence/ cascade information to the wider business/Suppliers
* An understanding of technical and manufacturing processes
* Commercially & customer aware
* Experience within a retail/manufacturing environment
* Be able to build strong sustainable and mutually beneficial relationships with key Suppliers
* Ability to prioritise and flex to business needs
Everything you\'ll love
To ensure we balance moments where we know we need to collaborate together and the need for flexibility, Asda has a hybrid way of working with a minimum 3 days a week in one of our Home Offices. Over and above this, each area of Asda may have additional requirements which may require spending more days in the office, visiting suppliers, stores or depots.
Benefits
* Discretionary company bonus
* Company pension up to 7% matched
* 15% colleague discount in store and online
* Free access to wellbeing services such as Wagestream, 24/7 virtual GP, counselling, health and dental cash plans and a 24/7 employee assistance helpline, alongside discounts across a range of services and activities, from airport parking, enhanced to theme parks and cinemas.
* Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
* Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments
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