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Global Talent Acquisition Specialist, working to connect the best candidates with the best EdTech roles.
Renaissance is a global leader in education technology. We help schools and school groups in the UK and around the world with educational assessments, practice and intervention solutions, and data analytics. Renaissance now incorporates GL Assessment (known internationally as GL Education) a leading provider of educational assessments.
Together, our assessments offer the ideal starting point to help teachers understand their students’ strengths and pinpoint areas of need. Our teaching and learning tools then provide effective next steps, with online literacy and maths solutions that meet students exactly where we are.
Worldwide, we support over 18 million students, operating in over 100 countries.
About this role:
We have a great role in our International Sales team as Account Manager! Here you'll play a vital role in driving business growth and maintaining customer excellence through the strategic account management of international school customers.
You'll focus on building and nurturing strong customer relationships, ensuring high retention rates, and identifying opportunities for revenue growth through cross-selling and up-selling whilst maintaining exceptional customer satisfaction levels.
International Sales Account Manager Job Responsibilities:
* Drive customer retention through proactive relationship management and strategic account planning
* Achieve assigned revenue targets through renewal management and growth opportunities
* Develop and execute account strategies to maximise product adoption and usage
* Identify and pursue cross-sell and up-sell opportunities within existing accounts
* Ensure customers maximise the value of their Renaissance products through effective utilisation
* Ensure successful product implementation and adoption
* Identify and coordinate training requirements with internal teams
* Provide timely resolution to customer enquiries and escalations
* Monitor customer usage patterns and provide recommendations for optimisation
* Maintain accurate customer records in CRM systems
* Track and report on key performance metrics (retention rates, customer satisfaction, revenue growth)
* Collaborate with cross-functional teams to ensure customer success
Skills and experience you can bring
To be considered for the role of International Sales Account Manager we are looking for an experienced sales account management professional who has a proven track record of operating in highly cross-functional initiatives, hitting objectives and key results (OKRs), and succeeding in a complex and fast-moving environment who has strong customer account management skills.
* Experience in account management, preferably in education technology
* Proven track record of meeting or exceeding sales targets
* Strong analytical and problem-solving abilities
* Excellent communication skills (written and verbal)
* Advanced proficiency in MS Office suite and sales systems (i.e. Salesforce, Gainsight, Outreach)
* Demonstrated ability to manage multiple priorities effectively
As our International Sales Account Manager, we are looking for someone who aligns with Renaissance's mission to accelerate learning for all children and adults of all ability levels and ethnic and social backgrounds, worldwide, we are looking for:
* Excellent organisational, planning, time management and project management skills
* Ability to communicate effectively, present and negotiate at all levels
* Focused and disciplined approach, logical and has meticulous attention to detail
* Ability to instil a high level of credibility and build strong internal working relationships
* Flexible approach; ability to adapt to different situations and requirements
* A positive outlook with desire to learn and embrace new concepts and ways of working
* Excellent analytical and problem-solving skills.
* Able to quickly assimilate extensive product and market knowledge
Additional information:
This is role is a London based role, all candidates must reside and hold the right to work in the United Kingdom. (Please note we do not offer sponsorship for this position).
We offer a competitive salary of £30,000 per annum, with the opportunity annually to earn £20,000 in commission. Plus lots of amazing benefits.
This role will be based out of our London Head Office currently in Brentford (Great West Road, Brentford, TW8 9AG) on a Hybrid Basis (3 Days a week, in office and 2 Days working from home) Please note the London office is due to move in early 2026 to a South West London location.
Please note the closing dates for applications will be Monday 4th August 2025, with all candidates moving to the next stage being contacted by Wednesday 6th August 2025.
Pension & Insurance – all employees can participate in our salary sacrifice companypension scheme administrated by Aviva – where we will contribute 8% of your annual salary if you contribute just 3% to your pension. All employees are entitled to Life and income protection insurance
Holiday and Bookable Leave - 22 days annual leave per annum, plus 3 complementary days to be used for our Christmas shutdown (usually between Christmas & New Year, plus UK statutory Bank Holidays. We also offer a day off for your birthday so you can celebrate in style, to be used in the month of your birthday. We also offer every UK based employee up to 5 paid volunteering days per year with a cause of your choice.
We also offer the chance to buy an additional 5 days holiday per year through our salary sacrifice scheme and you can spread the cost over 3-8months!
Growth and development – extensive training opportunities for career progression across Renaissance Learning with great leaders looking to grow your career and allow you to flourish.
Shopping & Working for Renaissance Perks - you’ll get instant access to a benefits and discount platform with 1000’s of discounts at retailers, leisure attractions, restaurants, and more through our portal provided by Reward Gateway. You will also be able to collect Renaissance Rewards via our employee recognition Platform, these points can be used to purchase items including vouchers on Renaissance Rewards platform. You will also get access to Smart tech where you can get your electrical household and personal items at the best price and spread the cost through your salary, interest free, up to £5000.
Wellbeing & Health – We have a generous maternity/paternity/adoption leave and pay policy, employee assistance programme available 24/7 offering confidential support from counselling to legal and financial advice, including Family Support Services – a specialist bereavement support to help through the most difficult times via our Help@Hand app. This app includes access to GP, physio, nutrition, counselling support, medical appointments, and so much more.
We offer access to mental health first-aiders based at all our UK sites, and remotely. We offer access to company paid BUPA PMI and BUPA cash plan optional schemes for you.
It doesn’t stop there you will also be able to protect yourself with free access to annual flu vaccinations, and the Company will also contribute towards eye tests and those on trend specs if you need them.
Renaissance UK Office benefits – All Hybrid working employees are entitled to apply for a season ticket loan, use the amazing cycle to work scheme where you can get on your bike for less, save money, and get fit - that’s a win-win for us! All UK Offices have fruit baskets delivered for all to enjoy a healthy snack each week.
We have an ongoing commitment to Diversity, Equity and Inclusion and have taken strides to become a more welcoming and inclusive workplace, including the introduction of our DEI Matters Network which is owned and driven by our staff.
We are an equal opportunities employer. We encourage and welcome applications from all underrepresented groups, as we believe and strive for community representation within our organisation.
If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to apply or attend any interview, please contact us and we will talk this through with you.
All your information will be kept confidential according to GDPR guidelines. Please note that we can only consider applicants who already hold a full work permit.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Sales, Business Development, and Education
* Industries
Software Development
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