Claims Assessor
Are you an experienced administrator looking for an opportunity to work for a company where your work/life balance is protected?
Look no further! We are working with a long-established insurance company based between Harrogate and York who are looking for Claims Assessors to join their friendly team. This business offers development opportunities, training and amazing benefits.
* £24,500 - £28,000 depending on experience
* 37.5 hours per week
* Permanent
* Up to 33 days holidays
* Hybrid and flexible working
* Employee assistance programme
* Free staff gym
* Free parking (due to location driving is advised)
* Onsite Kindergarten
* Staff discount policy
* Vitality Health Insurance
Your Day
Reporting to a Claims Team Lead the role will be focused on:
1. delivering excellent customer service whilst handling varied, niche Insurance Claims both verbally and in writing.
2. ensuring all Claims are assessed efficiently and to an excellent standard
3. handling a variety of customer calls both promptly and efficiently to a professional standard
4. responding to customer queries via email
5. developing an excellent understanding of our products, terms & conditions including regulatory requirements
6. proactively identifying risks and trends to support the continuous development and im...