Air Export Coordinator
Manchester, Altrincham | up to £38,000 | Mon -Fri 9am – 5:30
About the Role
Our successful client is looking to expand their busy airfreight team in Manchester and are seeking a proactive Air Export Coordinator to manage shipments from start to finish. While your primary focus will be on air exports, you’ll also support air imports during peak periods to ensure customers and overseas partners receive exceptional service.
Key Responsibilities
Prepare quotations and export documentation
Complete customs declarations accurately
Track shipments and follow up on Pre-Alerts/Post Flights
Authenticate supplier invoices and complete customer invoicing
Ensure accurate cost entry for financial reporting
Record correspondence in eDocs
Resolve shipment and invoice queries
Promote additional services to clients
Follow internal SOPs and workflow tasks promptly
Understand Deferment and Government Gateway procedures
What you’ll need to have
Strong communication and organisational skills
Effective time management and commercial awareness
High attention to detail and problem-solving ability
Proficiency in Microsoft Office
Experience in freight forwarding or air operations
CW1 experience is a plus (training provided if needed)
Performance Indicators
Positive customer and staff feedback
Successful internal audits and regular appraisals
Meeting deadlines and enhancing service offerings
What’s in it for you?
Salary £35,000 - £38,000
Monday to Friday 9:00am – 5:30pm
Annual leave; 31 days (prorated down if not working 5 days). Increases after 3 years service by 1 day a year, up to a further 5 days
Volunteer Day: Additional 1 day per year paid to give back to the local community
Health cash plan service that the company contribute to
Pension scheme
Free Parking
Fresh fruit delivered weekly to all offices
Paid sick leave, after probation
EAP Program and Virtual Doctor service
Long service financial rewards
Death In Service benefit of x3 salary
Based in Altrincham