Job Description
Job title: Scientific Services Manager - Synergy \n\nLocation: Oxford, UK\n\nContract: Permanent \n\nSalary: £52,000 - 55,000 per annum + Bonus \n\nSynergy are looking for a Scientific Services Manager to join a Global Pharmaceutical company based in Oxford.\n\nSynergy provides a variety of on-site Scientific Services for Pharmaceutical customers and works collaboratively with the customer to provide resources to deliver core scientific activities.\n\nThis will be a pivotal role, having responsibility for the day-to-day operational management of the invitro laboratories at the customer's site based in Oxford, upholding and encouraging excellent standards of H&S (escalating any issues that require attention to the Novo Nordisk H&S representative), quality & operational excellence as well as championing Continuous Improvement. In addition, the Manager will have line management responsibility for a mid-sized team of research and lab assistants conducting a range of scientific activities and invitro experimentation.\n\nThis position is a split role with approximately 50% of time spent on lab-based activities indirectly supporting scientific projects and 50% of time managing a team of lab/research assistants and research associates who are carrying out hands on experimentation\n\nKey Responsibilities will include:\n\nLine management of Synergy Research team, including carrying out regular 1:1s, objective setting, performance reviews and management, development plans, wellbeing support, absence management. Managing the Synergy Operations Support team, liaison with Client representative.\nAssists with day-to-day and longer-term planning, management, and allocation of tasks to the Synergy research team, in liaison with the Synergy Research Team responsible and NNRCO working group coordinators.\nParticipate in the recruitment of new Synergy Research Team members in a collaborative manner with NNRCO representative(s).\nPrimary point of contact for both Synergy and Client including management team and Synergy research assistants/associates.\nResponsible for ensuring that all activities are delivered demonstrating behaviours and values aligned to both Synergy and NNRCO.\nCommunication with key stakeholders on progress against deliverables and timelines.\nEscalation of any issues or problems to the Synergy Account Manager and/or NNRCO representative(s).\nResponsible for ensuring labs are ready for day-to-day experimentation, implementing best practices and measuring performance through agreed upon Key Performance Indicators (KPIs).\nLiaison with local facilities teams to ensure smooth running of the laboratories.\nResponsible for defining minimum order quantities for lab consumables stock.
Working with the operations team to manage the consumables room and ensuring adequate supply for restocking (finding alternative providers if stock shortages or delayed delivery). Placing orders for non-general lab stock items and restocking lab benches with consumables.\nAssisting operations and scientific teams in ensuring all procedures are in place including SOPs, Risk Assessments and other documents as required; responsible for ensuring adherence to all quality & compliance policies and procedures of the synergy team members.\nAn ambassador for good laboratory practices, encouraging adherence to all quality & compliance policies and procedures including for H&S and PPE; notifying NNRCO H&S representative if non-compliance is observed.\nSupporting a positive and compliant health and safety culture in the laboratory. Escalate to NNRCO representative if non-compliance of non-Synergy staff.\nContributing to developing and ensuring all H&S procedures are in place and followed in relation to risk assessments, COSHH, waste disposal.\nTo lead Continuous Improvement activities in the laboratory with support from Synergy CI Manager.\nSupport with organisation of freezer storage and management of inventories.\nSupport with management of autoclave - including but not limited to waste and consumables.
\n\nEssential Requirements:\n\nBachelor's degree or equivalent in a scientific discipline.\nSignificant lab experience including the management of labs and lab documentation\nDemonstrable experience of people management and managing small to mid-size teams\nCompetent in the use of LIMS or equivalent IT platforms\nGood understanding of COSHH regulations and Health and Safety requirements\nExperience in developing SOPs and Risk Assessments\nAbility to be flexible and handle multiple responsibilities and tasks on a regular basis\nAbility to work collaboratively\nExcellent problem-solving capabilities and confidence to make clear decisions\nExceptional planning and organisational skills with excellent attention to detail\nExperience with lean methodologies, CI, OE, Supply chain etc.\nEfficient using Microsoft office - e.g., Outlook, Excel, Word\nExcellent communication skills, providing timely and clear communication with stakeholders and synergy team members \n\nDesirable Requirements:\n\nSafety qualification\nCI/OE accreditation\nProven customer service focus \n\nCarbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy