As the Grounds & Siting Manager, you'll be at the heart of an energetic Facilities team, leading with clear direction and plenty of motivation. You'll inspire your team to hit their goals and keep up high standards by showing them how it's done! You'll be hands‑on with performance, offering feedback to help your team grow, tackling any challenges, and supporting their development. Managing resources like budgets and tools will be key to keeping things running smoothly. You'll be the driving force behind exceptional grounds maintenance and caravan siting activity, continuously improving our operations, and solving any issues that pop up. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.
Responsibilities
Team Leadership
Lead, motivate, and support the team to deliver excellent service and achieve targets.
Guest Experience
Ensure top‑tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
Performance Management
Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
Resource Management
Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
Compliance and Safety
Ensure all operations comply with health and safety regulations, company policies, and standards.
Problem Solving
Quickly resolve any operational issues that arise, ensuring smooth day‑to‑day running.
Training and Development
Support team development through ongoing training, mentoring, and creating growth opportunities.
Qualifications
* Proven experience in roles such as Head Groundsman, Garden & Grounds Manager, or a similar leadership position within facilities or maintenance.
* Strong leadership and communication skills.
* Ability to work in a fast‑paced environment while maintaining attention to detail.
* Exceptional customer service and problem‑solving abilities.
* Knowledge of health and safety regulations.
* Strong organisational and multitasking skills.
* Experience in budgeting and financial management.
* Flexibility to work evenings, weekends, and holidays.
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