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Band 3 clinical services administrator - swindon

Swindon
Avon and Wiltshire Mental Health Partnership NHS Trust
Service administrator
Posted: 14h ago
Offer description

Right to Work in the UK

Applicants must already hold the legal right to work in the UK at the time of application, as the organisation is unable to support sponsorship for this post.


Responsibilities

* Act as the initial point of contact for stakeholders’ access to the service (including other professionals, service users, family, and carers).
* Ensure accurate records are added appropriately to the systems used, including electronic patient records.
* Work within a busy inpatient mental health ward as part of a multidisciplinary team.
* Contribute to the wider administrative team across the locality/work stream.
* Manage workload, prioritise tasks, and adapt to constant changes in workload and capacity.
* Communicate effectively with a wide range of administrative skills.
* Manage routine and non‑routine tasks such as telephone call handling, typing patient‑related correspondence, arranging meetings with stakeholders, taking accurate minutes, and inputting data onto various systems, including Microsoft Office tools and electronic patient records.


About the Organisation

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust), a diverse organisation with over 5,000 dedicated staff providing inpatient and community‑based mental health care across Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, Wiltshire, and parts of Dorset.

Our team promotes mental health and wellbeing, employs a person‑centred approach, and recognises that happy and fulfilled employees deliver better care.


Equality and Diversity

At AWP we actively encourage applicants from all backgrounds and are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We value diverse experiences, backgrounds, perspectives and knowledge.


Contact

For further details or informal visits: Name – Deb Hart, Job title – Business Coordinator, Email address – Deb.Hart@nhs.net.


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