Head of Learning Experience UK & Africa 12 Month FTC
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Job Description
What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
A Little More About Your Role… This is a pivotal role within our Talent Development team, where you\'ll shape the entire learner journey from programme design to delivery ensuring it\'s engaging, intuitive, and impactful. As Head of Learning Experience, you’ll collaborate not only across our region but also globally, sharing best practices and driving the implementation of international learning initiatives. If you\'re passionate about creating meaningful learning experiences and influencing global talent strategies, we’d love to hear from you.
Day to day you will
* Drive and continuously improve the overall user experience to ensure it is intuitive, accessible, and engaging for our people.
* Oversee onboarding processes for new starters and those moving into new roles, reflecting our EVP; collaborate with Employee Experience and HSEQ teams to ensure a seamless and engaging experience.
* Manage content on L&D intranet pages, curate content, and create learning journeys in our Learning Management System and other digital learning platforms.
* Support the L&D team with the adoption of our learning technology into the design of learning solutions to provide a holistic and engaging offering.
* Manage multiple stakeholders to ensure timely and efficient delivery of learning content, adopting agile and waterfall methodologies; roll out global digital training initiatives.
* Define and manage an efficient process for external training; ensure accurate recording of external training in the LMS and work with Procurement to quality assess vendors for high-volume training.
* Line-manage and develop the L&D Co-ordinator and Instructional Design Consultant to deliver digital learning priorities and provide seamless service to those seeking L&D support.
* Gather accurate Management Information (MI) on usage, engagement, and completion from LMS and other platforms, analysing it for trends and opportunities to continuously improve the learner experience.
What We Will Be Looking For You To Demonstrate…
* Proven track record of strategic and operational L&D delivery, including evaluation of impact.
* Experience in digital learning strategy, design and implementation.
* Knowledge of User Experience (UX) methods and practices applicable to learning experience.
* Working knowledge of a global LMS (Oracle preferred).
* Proven ability to build trust and credibility as part of the leadership team, working cross-functionally to deliver on commitments and drive results.
* Strong ability to gather and support accurate management information for a data-driven approach to learning needs analysis; identifying trends to deliver value-added solutions to operational challenges.
* Experience leading and collaborating with both in-person and virtual teams, contributing to a strong team culture across UK HR and senior leadership groups.
* Experience managing teams across multiple time zones with strong communication, coordination, and team cohesion.
Don’t quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team.
Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world.
With us, you can. Apply today.
About Us
We are one of the world’s leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower.
What’s in it for you?
Work-life balance
At WSP, work is one part of life. Our hybrid policy offers the flexibility to work from home two days a week, with opportunities to collaborate in modern offices across the UK.
Inclusivity & Belonging
We welcome applicants with varied backgrounds and experiences. We encourage people to bring their whole and authentic selves to work so our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other in an inclusive culture. Our employee resource groups promote our culture of inclusivity.
Health & Wellbeing
We support our people through tools to improve health and wellbeing via our Thrive programme, including Virtual GP access, reasonable workplace adjustments, Gymflex discounts, and menopause support.
Flex your time
WSP offers the “WSP My Hour,” allowing one hour each day for personal activities with flexible time adjustments. We offer part-time and flexible working, the option to purchase additional leave, and using bank holidays to suit you.
Your development
We invest in your growth through training, mentoring, or Chartership.
#WeAreWSP
We encourage applications from suitably qualified candidates regardless of background. As a Disability Confident leader, we will interview all disabled applicants who meet essential criteria; please let us know if you require workplace adjustments.
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