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Support worker - bank worker

Ilford
Barnardos
Bank support worker
Posted: 16 February
Offer description

Support Worker – Supported Accommodation for Young People

Location: Lancashire (2a High Street & Mariners View)

Hours: Rota-based, including evenings, weekends, and bank holidays

Barnardo's is committed to helping young people aged 16–24 build the skills, confidence, and independence they need to thrive. We provide supported accommodation across Lancashire for young people who may be leaving care, have experienced homelessness, or face other challenges.

Our services offer a safe and supportive environment where young people can stay for up to two years, giving them the time and guidance to move on successfully to their own accommodation in a planned and coordinated way.

About the Services

2a High Street – 7 units of accommodation, staffed 24/7 by a dedicated team.

Mariners View – 11 self-contained flats with visiting support from our team.

Both services provide short-term housing and tailored support for vulnerable young people who are not yet ready to live independently.

About the Role - As a Support Worker, you will add to our existing bank of reliable and high quality workers to assist us in the delivery of these services. We regularly need additional staffing cover, particularly in the event of staff vacancies or illness, and wish to identify suitable individuals to provide this vital service. You will:

1. Work as part of a rota covering 7 days a week, 365 days a year (shifts include 08:00–16:00, 11:00–19:00, and 14:00–22:00).
2. Support young people to develop essential life skills, build confidence, and prepare for independent living.
3. Ensure the safety and wellbeing of residents, sometimes working alone in a supported accommodation setting.
4. Maintain accurate case notes and apply safeguarding policies at all times.

What We're Looking For

5. Experience working with children or young people (formal employment not essential).
6. Strong communication and listening skills.
7. Ability to work effectively as part of a team and independently.
8. Good IT and written skills for record-keeping.
9. Commitment to safeguarding and child protection.

If you're passionate about supporting young people and want a role that is both challenging and rewarding, we'd love to hear from you. Apply now and help us continue to make a real difference!

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's . We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Benefits

Workplace Offer: What it means for you

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations.

10. Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
11. Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
12. The ability to buy up to another 5 days annual leave via our Buy Your Leave scheme
13. A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
14. Service related sick pay from day 1
15. Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
16. Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
17. Cycle2work scheme
18. Interest free season ticket loans
19. Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
20. 20% discount at Barnardo's stores
21. Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
22. Free access to round the clock employee assistance program for advice and support
23. Access to Barnardo's Learning and Development offer

*T&C's

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