IRecruit4 are hiring for Customer Service Advisors for our client based in Wootton Bassett. These Customer Service roles offer permanent work and immediate starts, joining a growing company at an exciting time.
Benefits of the Customer Service Advisors:
* Company benefits package.
* Employer pension.
* Birthday off.
* Supportive team and professional development opportunities.
* Flexible working hours.
Key responsibilities of the Customer Service Advisors:
* Assisting the sales team with administrative tasks, including order processing, data entry and documentation.
* Responding to customer enquires, via phone, email and live chat.
* Maintaining customer records and ensuring accurate information.
* Coordinating with internal departments to ensure smooth order fulfilment and issue resolution.
* Generating reports on sales performance and customer feedback.
* Support sales department with preparation of proposals, presentations and contracts.
* Identify opportunities to up sell or cross sell products based on customer needs.
Key skills and experience:
1. Previous experience in customer service, sales sup...