Job Description
Job Title: Case Work & Referral OfficerContract Type: PermanentSalary: £28,031.56 Per annum ( Pro rata) Working Hours: Part-time 18.75 per weekWorking Pattern: Mon - Fri 9-5 Hours to be agreedLocation: Hackney / Hybrid role with a minimum of 50% office based.
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
The difference you will make as a Case worker & referral Officer
In this role you will work in partnership with key stakeholders to achieve the Op FORTITUDE mission to end veteran rough sleeping. This Government-funded referral service supports veterans who may be rough sleeping or are at risk of homelessness. The role involves working collaboratively as part of a committed team to deliver an outstanding service by administering the referral gateway for single veterans at risk or experiencing homelessness to access suitable accommodation. The aim is to put customers first and empower them to achieve their goals and aspirations, while undertaking a range of tasks that contribute to safe and effective service delivery.
About you
We are looking for someone with:
• An understanding of the barriers faced by vulnerable homeless people with complex needs. • Ability to work in partnership and communicate with other people to reach positive outcomes. • Ability to organise tasks and plan accordingly. • Be a team player with a caring, flexible, resilient, can-do attitude. • Ability to use initiative and have confidence to make decisions. • High attention to detail with competent and accurate administrative and IT skills.
Why Riverside?At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
* Competitive pay & generous pension
* 28 days holidays plus bank holidays
* Flexible working options available
* Investment in your learning, personal development and technology
* A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Applications may close before the deadline, so please apply early to avoid disappointment.