CONTRACT TYPE: Permanent
HOURS OF WORK: 40 hours (Monday to Friday)
SALARY: £28,000 to £30,000
BENEFITS: Westfield Health, EAP, Cycle to work scheme
CLOSING DATE: 12th April 2026
A vacancy has arisen for a Service Delivery Coordinator, to join our environmental services team within Hargreaves Industrial Services.
As the Service Delivery Coordinator within environmental services, you will be involved in both the customer and supply chain experience. We want you to use your organisational skills and keen eye for detail to manage the customer and supply chain, order coordination and general administration to help maximise the businesses efficiencies ensuring we gain further customer attraction & retention, divisional revenue & profitability and most importantly grow the Hargreaves customer-base through forging long-term relationships with key customers.
The role briefly encompasses the following duties: -
Carry out efficient administration skills throughout our commercial, operational and financial functions
Manage all aspects of the company's interaction with their customers and suppliers, ensuring exemplary levels of accuracy, compliance, communication and commerciality
Investigate and resolve customers' and/or suppliers' problems which may have been escalated to you by the service delivery coordinator, the commercial team or directly
Support the Head of Supply Chain by increasing, developing and maintaining supplier relationships with both hauliers and outlets
Document management of weighbridge tickets and waste transfer notes
Compliance management of suppliers ensuring we maintain high levels of accuracy and due diligence with our supply chain network
Handle customer complaints and queries in terms of both operations and finances
Carry out efficient administration skills throughout our commercial, operational and financial functions
Provide customers with regular reporting on their waste outputs, costs and recycling percentages
Be the primary point of contact for nominated customer related enquiries
Fulfil orders in a timely and efficient manner
Field customer & supplier enquiries, resolve any complaints and escalate when required
Champion and become involved in compliance & SHE initiatives
The ideal candidate will possess the following skills/experience/ attributes:-
Essentials:
o Proven track record in a commercial or telesales environment
o Driving license
Desirable
o Administrative experience
o Waste industry experience
Strong organisational and coordination skills
Ability to multitask and manage own time and conflicting priorities
Problem solving mindset with strong attention to details
Proficiency in Microsoft Office and administrative systems.
Ability to work collaboratively and independently
Excellent communication and customer service abilities
Ability to work under pressure and to deadlines.
What we do:
Hargreaves Waste Management Services (HWMS) is a specialist provider of waste merchanting, EFW fuel supply and total waste management across a wide range of sectors. We deliver safe, compliant, and efficient waste solutions that help clients optimise their environmental performance, maintain operational continuity, and meet all regulatory obligations.
As part of Hargreaves Industrial Services (HIS)-a respected contract management and industrial services provider operating across power, port, steel, rail, and wider heavy industry-HWMS benefits from the strength, capability, and technical expertise of the broader Hargreaves Group. HIS is recognised for delivering largescale engineering, materials handling, civil works, and multidisciplinary project solutions both in the UK and internationally.
At HWMS, our focus is on delivering highquality, dependable waste management and sitebased services including:
EfW Fuel Supply & Feedstock Management
Bulk Artic Movements of Waste
Waste Disposal & EndDestination Management
Commodity Trading (Recyclables & WasteDerived Fuels)
Total Waste Management Solutions
Selby Facility Operations
We are committed to providing a safe, reliable, and professional service to every client we support. Our teams take pride in delivering operational excellence and contributing to cleaner, compliant, and more sustainable industrial environments.
Join Our Team
HWMS-and the wider Hargreaves Industrial Services organisation-is continually looking for committed, passionate, and professional individuals to join our growing team. If you're interested in a rewarding career with us, we'd be pleased to hear from you. Please submit your CV to our HR Department and quote reference HIS3357 when applying: his.recruitment@hsgplc.co.uk