💷 Salary: £100,000 - £110,000
💼 Contract Type: 12 month FTC
🏢 Work Life Balance: Hybrid, 1 day per month at our Northampton office
✈️ Candidate Journey: Our goal is to reply to applications within 3 working days. Additionally, we make sure to acknowledge, evaluate, and respond to all applications as a way of showing our appreciation for your time and effort in applying to us.
Ready to shape the future of travel insurance and customer experience at scale?
Staysure Group is looking for a commercially driven, customer-obsessed Head of Product to lead product strategy, prioritisation, and transformation across our growing ecosystem of brands and business lines.
You’ll own the enterprise product roadmap, leading a team of Product Managers to deliver measurable growth, better customer experiences, and AI-enabled innovation across digital and operational journeys.
🌟What you’ll be doing
* Define and deliver product strategy aligned to growth and transformation goals
* Own and prioritise the enterprise-wide product roadmap
* Drive improvements across acquisition, quote & buy, servicing, claims, pricing, and retention
* Lead major strategic transformation initiatives (“Big Bets”)
* Use data, experimentation, and AI-driven insight to maximise customer and commercial value
* Build and develop a high-performing product team
* Partner with senior stakeholders across Commercial, Marketing, Pricing, Insurance, Design, Data, and Technology
🌟What we’re looking for
* Proven experience leading product teams in complex digital, ecommerce, insurance, fintech, or consumer businesses
* Strong commercial mindset with a passion for customer experience
* Expertise in roadmap prioritisation, experimentation, and data-led decision making
* Confident stakeholder manager with the ability to influence at senior level
* Experience driving transformation and leading cross-functional delivery teams
* Exposure to AI-enabled products, automation, or modern product operating models is a plus
We’re assembling a diverse team, where skills, not checkboxes, reign supreme, regardless of race, religion, sex, sexual orientation, gender identity or disability.
Staysure Group welcomes all new starters with open arms, providing training, development opportunities, and great benefits.