Join to apply for the Commercial Services Administrator role at Corpay
Corpay is currently looking to hire a Commercial Services Administrator within our Epyx division. This position falls under our Fuel & Fleet Payments line of business, located in Meriden, West Midlands, UK. In this role, you will be reporting to the Commercial Services Manager.
How We Work
As a Commercial Services Administrator, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing:
* Assigned workspace in office
* Formal, hands-on training
Role Responsibilities
* Accurate execution of Epyx & Corpay processes.
* Processing cash, reporting and customer interactions relating to settlement activities.
* Identification and correct handling of overdue settlement accounts and escalate to line manager where appropriate.
* Deal directly with customers and suppliers to support claims procedures and meet KPIs.
* Build and develop positive relationships with all internal and external colleagues, suppliers and customers.
* Contribute to service delivery levels by providing guidance to others and supporting the decision-making processes wherever possible.
* Giving timely responses and resolutions to internal and external queries.
* Responsible for meeting departmental targets and deadlines.
* Maintenance of internal information database comprising customer data for assessment purposes. Ensure compliance with General Data Protection Regulation where any payment information is provided.
Qualifications & Skills
* Excellent communication skills both written and verbal.
* Customer focused and able to communicate effectively with customers by telephone.
* Excellent listening skills to identify and analyze problems, and the ability to use technical/product knowledge to find appropriate solutions for the customer.
* Computer literate, especially with strong Excel skills.
* Adherence to internal procedures and high attention to detail.
* 4 X Life insurance
* Access to benefits portal
* Access to LinkedIn learning
Our Company & Purpose
CORPAY is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, CORPAY has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, CORPAY is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before.
We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to ‘thrive & grow’ through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.
CORPAY is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by:
* Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations.
* Empowering our people to share their experiences and ideas through open forums and individual conversations; and
* Valuing each person’s unique perspectives and individual contributions.
* Embracing diversity enables our people to “make the difference” as CORPAY and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting www.CORPAY.com or following CORPAY on LinkedIn.
CORPAY is an Equal Opportunity Employer. CORPAY provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
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