CREDIT CONTROL ADMINISTRATOR NEEDED, FULL TIME!
Staffordshire, West Midlands
We are currently seeking a dynamic and organised credit controller, working on a full time basis to join our university.
**Key Responsibilities**
Customer service provision to university students, staff, and other customers in person and remotely. This will include receipting of card payments and bank transfers against correct debtor and fee type on Student Fees system.
Taking Credit/Debit card details over the telephone from both students and sundry debtors. Processing on merchant terminals and entering payments against correct debtor and fee type.
Reconciling all student fee receipts made each day and preparation of daily banking. Recording cash figures for Treasury team and posting income journals to general ledger after verification.
Administer invoicing and collection arrangements for staff facilities, including staff housing, and arranging for relevant deductions from salary as necessary.
Administer and monitor payments received from the Student Loans Company (SLC) in respect of tuition fee payments. Liaise with SLC to resolve outstanding queries, confirm outstanding student attendance queries and instigate tasks to resolve payment issues.
Dealing with queries and requests from students, sponsors and other university staff including payment extension requests, copy invoices, scholarships, student loans and refund enquiries.
Implement the approved university debt management pro...