Independant Practice Manager Opportunity, Newcastle / £35,000
An exciting opportunity has arisen for an experienced Practice Manager to join a well-established independent optical practice in the Gateshead area.
This is a fantastic opportunity for a motivated and personable manager who enjoys leading a close-knit team, delivering outstanding customer service, and helping drive the success of a patient-focused independent practice.
The successful candidate will join a practice with a strong local reputation, loyal patient base, and a genuine commitment to quality care and personalised service.
The Practice:
This independent optical practice is known for its welcoming atmosphere, professional standards, and strong ties to the local community.
The team pride themselves on offering a more personal experience than large high-street chains, creating an environment where patients feel valued and staff enjoy coming to work.
The practice combines traditional customer care values with modern optical services and premium eyewear collections, offering patients a tailored and relaxed experience from start to finish.
The Role
As Practice Manager, you will play a key role in the smooth day-to-day running of the practice while supporting both the commercial and clinical success of the business.
This role would suit someone who enjoys being hands-on, leading by example, and building strong relationships with both patients and staff.
What your day to day will look like!
Your responsibilities will include:
* Overseeing the daily running of the practice
* Leading, motivating, and supporting the practice team
* Managing staff rotas and day-to-day workflow
* Delivering exceptional customer service and patient experience
* Supporting the dispensing team when required
* Monitoring practice performance and helping drive business growth
* Managing stock levels, frame displays, and supplier relationships
* Ensuring the practice maintains high operational and presentation standards
* Handling patient queries and resolving issues professionally
* Supporting marketing initiatives and community engagement
* Working closely with the Optometrist and clinical team to ensure smooth patient journeys
This is a varied and rewarding role where no two days are the same.
Hours and flexibility
* Full-time permanent position
* Typical working hours: 9:00am - 5:30pm
* Saturday working included within the rota
* No late evenings
* Flexibility may be available for the right candidate
The practice values work-life balance and aims to maintain a positive and supportive working culture.
Salary and Benefits
* Salary up to £40,000 depending on experience
* Supportive independent practice environment
* Opportunity to make a genuine impact within the business
* Friendly and experienced team
* Career progression opportunities
* Staff discounts
* Supportive management structure
* Long-term stability within a respected independent practice
Who are they looking for!
The ideal candidate will:
* Have previous optical management or supervisory experience
* Be confident leading and motivating a team
* Have excellent communication and organisational skills
* Deliver a high standard of customer service
* Be commercially aware while maintaining a patient-first approach
* Enjoy working within an independent practice environment
* Be proactive, personable, and professional
Experience within optics is essential for this position.
Why this opportunity stands out:
This is an excellent opportunity for an experienced optical professional looking to step into a respected independent practice where they can have real influence and autonomy.
You will be joining a business that values its people, prioritises patient care, and offers a genuinely supportive working environment away from the pressures often associated with larger corporate settings.
For someone looking for a long-term opportunity within independent optics, this role offers the perfect blend of leadership, stability, and professional satisfaction.
INTERESTED?
If you are interested then please contact me on OR - I will answer any questions and provide all details needed.
Recommendations / Refer a Friend
Vivid Optical are working in partnership on this vacancy / optical group. If you are not interested but know someone who would be perfect for such a job then we can offer up to £500 for each successful recommendation.
Please contact me on and we will keep you informed about the £500!