Client Programme Manager
Mitie TelecomsUK-wide | Full Time | Driving Licence Required
Mitie Telecoms are looking for an experienced and commercially focused Client Programme Manager to strengthen our team. Based from one of our offices in Cheltenham, Birmingham, Manchester, Doncaster or Glasgow, this is a key role for someone who thrives on building strong client relationships, delivering large‑scale telecoms programmes and driving continuous improvement across complex operations.
Based from one of our offices in Cheltenham, Birmingham, Manchester, Doncaster, Glasgow.
About the Role
In this role, you'll take full ownership of client accounts, ensuring they receive exceptional service and consistent delivery. You will work closely with Project Managers to scope, plan and oversee multi‑site telecoms rollout projects, making sure everything stays on programme, within budget and aligned with our high standards.
Acting as the main point of contact for key clients, you'll build strong partnerships, resolve issues quickly and provide strategic guidance that supports their long‑term goals. You'll also collaborate internally, contributing to bids, tenders and pricing, helping us identify new opportunities and drive growth across the business.
You'll play a major role in maintaining operational excellence, ensuring we uphold Mitie's Health & Safety policies and Quality Management Systems, while closely monitoring performance, targets, financials, debtors and work‑in‑progress. All whilst managing, developing and supporting your team, ensuring recruitment, training and performance management are delivered to the highest standards.
What You'll Bring
* You must be confident managing teams, budgets and contract‑level P&L, with a strong commercial mindset and the ability to assess risk effectively.
* Strong communication and interpersonal skills are essential, as you'll be working proactively with clients, internal stakeholders, subcontractors and senior leaders.
* The role calls for someone who is naturally organised, detail‑driven and able to juggle multiple priorities within a fast‑paced environment.
* A full driving licence is required, as you will be required to travel to clients offices & sites as required.
Why Join Us?
Mitie Telecoms offers the energy of a high‑growth environment combined with the stability of a trusted, nationwide organisation. You'll have the chance to shape impactful programmes, influence strategic decisions and develop your own career with opportunities for further qualifications and training. You'll be part of a collaborative team that values innovation, customer excellence and professional development.
Ready to make an impact?
If you're an experienced telecoms professional who enjoys working with clients, leading people and delivering complex programmes, we'd love to hear from you.
Apply now and help us connect the future.
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