Fri, 12 Sep 2025">published - Fri, 12 Sep 2025
Job Summary
Seeking a proactive and highly organised Office Assistant to serve as the face and heartbeat of our London office. In this role, you’ll not only be the welcoming presence in front of house, but also the person ensuring that the office runs seamlessly day to day behind the scenes.
Job Description
Looking for an Office Assistant in fixed term contract capacity. You will play an essential role in maintaining a smooth, efficient, and positive environment where our teammates can focus, collaborate, and thrive.
Reporting directly to the DIR of People Ops UK, you will take ownership of office operations, upkeep, and logistics. This includes ensuring the space is fully functional, managing supplies and vendor relationships, and anticipating needs before they arise. You'll balance the front-facing responsibilities of greeting team members and guests with the behind-the-scenes work that keeps everything running.
Beyond operations, you'll have the opportunity to shape and sustain a vibrant office culture by contributing to our employee experience calendar and helping create an environment that reflects our values.
This is a fantastic opportunity for someone who takes pride in being the person who makes everything work smoothly. The ideal candidate is a natural problem-solver, highly dependable, and a thoughtful communicator who understands that attention to detail in office management underpins the success of the whole team. If you thrive in a social setting, are passionate about supporting others, and want to be the person who keeps the office running at its best, we'd love to hear from you!
Please note: This is a fixed-term contract covering a parental leave, with an expected start date of 27 October 2025 and an end date of 1 June 2026 (with the potential to extend). The role is based onsite at our Central London office. During the first month of training, the role will be up to 20 hours per week, increasing to 30-32 hours per week from 1 December. Hours and days in the office are flexible (our team works onsite Monday - Friday), and will be discussed during the interview process.
The wage rate for this role is £14 per hour. The closing date for this advert is 23 September 2025.
Job Requirements
* An ability to work 4-5 days per week out of our central London office, 30-32 hours per week.
* Previous experience in an equivalent role desired but not essential
* The motivation to drive toward solutions and innovative thinking
* Strong comfort with technology and quick to learn new tools, ideally experienced with Google Suite and Slack, while familiarity with Canva, Monday. com a plus but not required.
* Excellent communication and people skills
* Demonstrated passion for overall employee experience and lifecycle
* Commitment to delivering a high level of customer service, both internally and externally
* A positive and upbeat attitude, excellent communication and interpersonal skills
* Flexibility to respond to a range of different work situations
* An ability to work under pressure and juggle multiple priorities at any given time
* An ability to work well independently and be an effective collaborator within and across teams
* Experience working in high-growth, startup environments
Job Responsibilities
* Manage day-to-day office operations, ensuring services are provided in an efficient manner, including but not limited to managing and greeting guests, accepting and organising deliveries, stocking the kitchen (snacks, coffee, water, etc), managing conference rooms, stocking office supplies, overseeing repairs and maintenance, and more!
* Maintain relationships with facilities vendors including cleaning services, maintenance contractors, food/beverage, etc.
* Ensure our workspaces, meeting rooms and kitchen are clean, organised and tidy at all times
* Ensure we remain compliant with workplace safety expectations, and participate in office safety demonstrations
* Ad-hoc work, including but not limited to: arranging in-office meals and helping with requests from employees and office visitors
* People Ops administrative support and project management as needed
* Aid in the planning and execution of large-scale company events
* Maintain a well-organised and communicated calendar for employees
The global e-commerce leader for cultural experiences
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