Job Purpose
/Summary DetailsYou will report into the Head of People & Culture UK&I, partnering with the business, to ensure high standards of service are delivered and they are effectively supported by the entire People & Culture team. You will provide specialist support to effectively deliver their people plans and work with all members of the wider team in delivering good practice and providing commercially focussed people solutions, serving as the primary People & Culture contact for the business area, funnelling to other essential functions such as, Talent Acquisition, payroll and L&D teams.The post-holder will be required to travel to UK & Ireland based RES sites as required to establish and maintain excellent stakeholder relations. Organisational Context
1. Work within the UK&I people & culture team, reporting into the Head of People & Culture, UK&I
2. Handle sensitive and personal data – required to comply with DPA and professional confidentiality
3. Collaborate with the wider people & culture team, both locally and globally, to ensure that the business areas are supported effectively and identify area for improvement
4. Support the business areas to ensure that the business makes progress in meeting high levels of engagement as well as the DEI strategy
5. Advise on general people solutions to line managers and employees
6. Supporting to establish and then work within defined policies and procedures, referring more complex queries through to the Head of HR UK&I for discussion and decisions
Key Accountabilities
7. Pro-actively deliver professional support and advice to managers on HR operational matters including managing organisational change, resourcing plans, performance and attendance management, disciplinaries, grievances and general employee relations matters.
8. Provide, analyse and interpret monthly Management Information (MI) data to identify trends in people related matters such as attendance, turnover, career development, diversity, recruitment/resourcing and work with the business units to improve these areas.
9. Support business areas with organisational structures, working closely with the Talent Acquisition team to develop recruitment strategies, ensuring the most efficient and effective way of attracting and retaining talent
10. Work closely with the talent acquisition team to support sponsorship and right to work processes, ensuring legal compliance
11. Partner with the business, taking the lead as required on TUPE transfers, restructures, redundancies or any other change processes.
12. Collaborate with People & Culture teams in other regions on cross regional/global projects as required
13. Support the business with benchmarking and the ‘Annual Pay Review’ process including supporting managers on, for example, market information, job sizing and pay policy
14. Work in partnership with the business to create and support the development of our people policies and ensure that existing policies align with the strategy and values, whilst ensuring legal compliance
15. Work in partnership with managers and other members of the People & Culture team to ensure a consistent application of policies and procedures
16. Management of a diverse Employee Relations case load, undertaking disciplinary, grievance and capability processes, providing support and guidance to line managers.
17. Utilise HRIS and other systems to provide accurate data to managers and employees on processes such as recruitment, performance development reviews, absence management
18. Undertake any project work that is connected with the delivery of the HR Strategic Objectives and provide regular updates and reports to Head of People & Culture Partnering UK&I
19. Support in co-ordinating P&C admin processes such as starters, leavers, changes, flexible working requests, ensuring that all employee personal files are maintained in accordance with Data Protection legislation
20. Support managers in managing internal/external secondments across the business, and where necessary across countries
21. Working closely with the business to improve engagement scores through analysing engagement survey results and as required, presenting results and running improvement workshops
22. As required, deliver training to managers and teams on people & culture related matters and processes
Knowledge
23. Knowledge of UK employment law practices
24. Knowledge of HR management principles and HR Business Partnering
25. Understanding and evident commitment to equality and diversity
26. Effective performance management techniques
27. Talent Management & Development (desirable)
28. Knowledge of immigration laws and practices
Skills
29. Ability to work effectively as part of an HR team
30. Ability to influence line managers/employees to follow a consistent approach in line with RES Energy Services HR policies and procedures
31. Effective project management, problem solving, organisational and prioritisation skills
32. Excellent interpersonal skills
33. Excellent communication skills in writing and verbally including delivering presentations, workshops and training
34. Intermediate MS Office skills including excel and PowerPoint
35. Excellent internal and external customer service focus
Experience
36. Working within a professional HR environment in a private sector organisation
37. Providing advice and support to line managers/employees on all people related issues in line with HR policies and procedures
38. Managing recruitment campaigns from job design to induction of the successful candidate
39. Delivering presentations and training
40. Experience in change management processes including TUPE
41. Operating a HR information management system.
42. Undertaking projects using a project management methodology.
43. In-depth analysis of data and presentation to managers.
Qualifications
44. CIPD qualified (preferred)