Job Title: Porter Supervisor
Contract: Permanent
Type of Employment: Full Time
Hours: 40 hours per week
Salary: £29,000 per annum
Location: Russells Hall Hospital, Pensnett Road, Dudley, West Midlands, England, DY1 2HQ
We are looking for a reliable, friendly, and proactive supervisor to join our Portering team. You will play a vital role in ensuring the smooth running of our facilities by providing safe, efficient, and courteous support to staff, visitors, and patients/customers. You will have great leadership skills.
Key Responsibilities
* Supervise the Portering team, showing great leadership skills.
* Provide support and assistance in busier peak times.
* Health and safety training.
* Assist the Manager and Assistant Manager.
* Organise training to take place with the Portering Team.
* Use systems like Carps, Excel and Teams.
* Check departments and work with department leads.
* Organise, plan and cover rotas and sickness.
* Motivate and encourage great performance.
* Work to support meeting targets.
* Drive the team, leading by example.
* Organise sickness meetings and support with disciplinary meetings.
Operational Responsibilities
* Safely transport equipment, goods, and/or patients between departments.
* Assist with deliveries, collections, and waste disposal.
* Maintain cleanliness and tidiness in designated areas.
* Provide excellent customer service to staff, visitors, and service users.
* Always follow health and safety procedures.
* Manage gas changes and stock control.
Skills & Qualities
* Good communication and interpersonal skills.
* Great leadership skills.
* Ability to work independently and as part of a team.
* Physically fit to handle manual tasks.
* Reliable, punctual, and professional.
Desirable Experience
* Previous portering, facilities, or customer service experience.
* Knowledge of manual handling and health & safety practices.
* Previous leadership or supervisory skills.
Why Join Us?
* Supportive and friendly team environment.
* Opportunities for training and career development.
* A role where your contribution truly makes a difference.
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