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Social work support officer

Leicester
Nottinghamshire County Council
Support officer
Posted: 21h ago
Offer description

Overview

We are looking for enthusiastic, motivated and team-oriented individuals to appoint into the post of Social Work Support Officer. As part of a busy social work team, you will provide essential administration support to Social Workers in Children’s Social Care.


Responsibilities

* Provide administration support to Social Workers in Children’s Social Care. You will need to be highly organized, have excellent time management skills, and be able to work towards and meet deadlines. You will also be the first point of contact for families, carers and partner agencies, and will manage difficult conversations tactfully, respectfully and effectively over the telephone and occasionally in person. You will need excellent listening, recording and typing skills to record information accurately onto our internal database system (Mosaic).
* Maintain working knowledge of Microsoft packages including Word, Excel, PowerPoint, Teams and Outlook. Experience typing up minutes from a recording or taking minutes would be advantageous.
* Build excellent interpersonal relationships with colleagues and service users alike.
* This role is an administration/office-based post; there may be a requirement for limited travel on occasion, therefore a driving licence and access to a car would be advantageous.


Qualifications / Requirements

* Experienced administrator with strong administration skills and working knowledge of Microsoft packages (Word, Excel, databases, PowerPoint, Teams and Outlook).
* Highly organised with excellent time management, able to meet deadlines, and able to build strong interpersonal relationships.
* Excellent listening, recording and typing skills; experience of recording minutes is advantageous.
* Driving licence and access to a car are advantageous.
* Appointment to this post is subject to a Disclosure and Barring Service check.


Details

* Job title: Social Work Support Officer
* Location: Sherwood Energy Village, Ollerton, NG22 9FF
* Salary: £26,824 - £29,540 per annum
* Type: Permanent
* Hours per week: 37
* Work pattern: Full Time
* Working arrangements: Hybrid
* Number of posts: 1
* Closing date: 23 September 2025 23:55

Nottinghamshire County Council prides itself on safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to undergo appropriate checks. Equalities statements and opportunities are provided as part of the recruitment process.

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