Vehicle Technician
In’N’Out Autocentres are experts in vehicle servicing, MOT's & repairs. Established in 2008, we now have 30 autocentres nationwide offering our customers simple, transparent pricing and service that is second to none. We are 100% committed to customer satisfaction and are proud to be a Which? Trusted Trader.
If you're an experienced Vehicle Technician looking to develop your career with an expanding fast fit business then look no further.
Our customers are at the heart of everything we do; we constantly strive to exceed our customers’ expectations, providing quality, value, convenience and above all exceptional levels of customer care. Your customer relations skills will be a vital component of our offering, ensuring that we always delight our customers whilst building long-term relationships based on trust and integrity.
Alongside your relevant qualifications we are looking for team members who are flexible, have great communication and customer service skills and are committed to our ethos of providing quality service, transparent pricing and above all convenience to our rapidly growing customer base.
We can offer a competitive base salary with performance related bonuses and incentives. You'll also enjoy colleague discount as well as other benefits such as free life assurance, an Employee Assistance Programme and access to a range of discounts on everyday goods, products and services.
If you enjoy a fast paced and varied working environment with training, development and CPD opportunities to succeed and build your career, become part of our success story and apply now!
About The Role
General Responsibilities
* Work with a team of technicians on servicing and repairs.
* Undertake tasks and manage workflow to ensure timely and efficient completion of all work.
* Ensure all work is carried out to the highest standards and in compliance with health and safety regulations.
* To adhere to and promote all company Health & Safety procedures, regularly training and supporting both new and existing employees to ensure compliance at all times.
* Always ensure complete compliance at all times.
* Inspect and QC completed work to ensure it meets the required standards and specifications.
* Maintain and calibrate tools and equipment, ensuring they are in good working condition.
* Where required to be involved in the pricing of repairs and the communication to the customer.
* To thoroughly quality check all work undertaken and seek advice/support when required.
* To carry out any other reasonable tasks as requested by the AGM or other member of senior management.
Benefits:
* Company pension with 5% contribution from the company
* Cycle to work scheme
* Employee discount plus free MOT and service annually
* Free on site parking
* Life insurance at three times your salary
* Long service and birthday gifts
* Uniform
* Referral programme
* Rotas negotiable
Supplemental pay:
* Bonus scheme paid monthly
* Performance bonus
* Quarterly bonus
Testimonial from one of our current Managers:
Working for In n Out Autocentres is such a pleasure. The staff are all amazing from colleagues I work with to help from other branches and head office. From the day I started I felt welcomed and was made to feel like I was a member of the big In n Out Family and the training was impeccable nothing was cut short. Not only are they my work colleagues they are also my friends. Everyday brings me joy and I really enjoy coming to work daily.
Required Criteria
* Level 3 vehicle tech
* 3 years experience as a vehicle tech in autotrade
* Diagnostics trained and experience
* Full Drivers Licence
* Experience in complex repair work
Skills Needed
About The Company
Servicing Made Simple
We provide you with fixed prices, clear explanations, and great service. All underpinned by 100% customer satisfaction promise and our goal of getting you back on the road quickly and safely.
100% Commitment to Customer Service
The IN'n'OUT Autocentre staff and our national Customer Care Team are trained and committed to ensuring 100% customer satisfaction at every stage of the journey.
Manufacturer approved parts
We only use parts that match or exceed original manufacturer specifications. All parts are guaranteed and do not affect your vehicles manufacturer warranty status.
Trained and Qualified Technicians
All our workshop technicians are trained to the highest standards. Many of whom have joined us from big brand main dealers. They are car enthusiasts and put as much love, care and attention into your car as they do their own.
Company Culture
We are a Which? Trusted Trader And proud of it.
We are regularly audited by Which? and subject to their stringent criteria to be a business that has proved that we are open and honest with it's customers. Providing a total commitment to service and are subject to customer complaints procedures which may be escalated directly through Which?
Wi-Fi, Coffee, Comfortable Sofas
Our client waiting lounges feature highspeed Wi-Fi, free beverages, child's play area and baby change facilities. All designed for you to be comfortable and be able to catch up on work or entertainment while you wait.
75% Repeat Customers
IN'n'OUT Autocentres has a very high percentage of repeat customers and score 4.7 on Trustpilot. We strive for 100% customer satisfaction.
We will never carry out any additional work unless authorised.
Our team provide you with the best recommendations and advice which is designed to ensure your safety and the correct optimum running of your vehicle.
Company Benefits
Vacation, Paid time off, Performance bonuses, Retirement plan and/or pension, Employee development programs, Employee discounts, Free parking, Cycle to work, Referral bonus, Competitive salary, Life insurance, Family and friends rates, Long service recognition, Employee Assistance Scheme, Shopping Cashback, Work With Charities, Employee of the Month, Employee Recognition Scheme
Salary
£34,000.00 per year