Community Safety and ASB Manager
Homeworking
£49,641 - £60,301 per year
37.5 hours per week
We have an opportunity for a Community Safety and ASB Manager, to lead and coordinate effective anti-social behaviour (ASB) management across Housing services, ensuring robust reporting, compliance, and continuous improvement. The role promotes the integration of safeguarding principles into ASB practice, ensuring staff consistently consider safeguarding risks. Working closely with internal and external stakeholders, the postholder will foster a culture of safety, accountability, and proactive engagement, supporting staff to deliver trauma-informed, victim-centred interventions that enhance community wellbeing.
This role sits within our Housing Services division, which is responsible for managing homes across England, providing general rented housing, shared ownership and home ownership accommodation. It also provides housing-related services including lettings, debt management, tenancy management and customer services support. This role reports into the Regional Director but is a national role.
The role of Community Safety and ASB Manager will include:
* Contributing to the development and delivery of our ASB strategy, ensuring it is fully aligned with current legal and regulatory framework and best practice
* Embedding domestic abuse and exploitation awareness, response protocols, and support pathways into ASB frameworks and frontline practice, ensuring safeguarding considerations are consistently integrated into case management
* Leading on the analysis and learning from ASB data, including Housing Ombudsman Service (HOS)
determinations, audits, and case reviews, ensuring that insights are shared across teams and embedded
* Supporting and developing ASB Champions across the organisation, to drive best practice and local engagement, as well as providing expert advice and guidance on safeguarding and domestic abuse matters to colleagues at all levels
* Monitoring and ensuring compliance with ASB legislation, internal policies, and external standards
* Building and maintaining effective partnerships with external agencies and local enforcement teams, to
strengthen ASB case management and ensure coordinated responses to complex or high-risk cases
Skills and experiences:
* Degree, mental health, nursing or social work qualification or relevant professional qualification
* Recent experience of managing complex ASB cases involving vulnerable individuals, repeat offenders, and multiagency interventions
* Comprehensive knowledge of anti-social behaviour legislation, regulatory requirements, and good practice principles within housing and tenancy management
* Experience of pursuing or contributing to legal resolutions in ASB cases, including preparing evidence, attending court, or working with legal teams to support enforcement action
* Proven experience of inspection regimes and performance management
* Travel is a requirement of the role, therefore a full valid driving licence is essential
Why work for us?
We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
* 25 days annual leave (rising to a maximum of 30 days) plus public holidays
* A pension scheme with employer contributions from Sanctuary
* Life Assurance
* Employee Advice Service including counselling
* Cycle to Work scheme
* Voluntary health plans
* Employee discounts
* Wellbeing support and tools
* Employee recognition scheme
* Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
* London area - £57,286 per annum (rising to £60,301 after 12 months service and subject to satisfactory performance)
* South East region- £52,124 per annum (rising to £54,867 after 12 months service and subject to satisfactory performance)
* Elsewhere in the UK - £49,641 per annum (rising to £52,254 after 12 months service and subject to satisfactory performance)
View the job profile (if the link is unavailable please visit the Sanctuary careers website)
Closing Date: 7 December 2025
If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – housing.recruitment@sanctuary.co.uk
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at - www.sanctuary.co.uk/join-our-team
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.