Key Responsibilities
• Carry out a range of core administrative tasks, including:
* Processing, printing, and archiving correspondence
* Completing data amendments and call-back processes
* Handling on boarding documentation for new accounts
* Managing deceased client administration (including probate valuations and required documentation)
* Preparing and scheduling Suitability Meeting Packs
* Coordinating corporate action notifications with relevant stakeholders
* Conducting mail merges and distributing information as required
• Maintain up-to-date desk procedures and contribute to best‑practice improvements
• Identify, escalate, and record potential risks in line with internal policies
• Collaborate effectively with internal departments and Middle Office teams
• Deliver a professional, inclusive, and client‑focused service
• Maintain accurate records and audit trails to meet regulatory requirements
Qualifications & Experience
• GCSEs (or equivalent), including Maths and English
• CISI IOC Unit 1 (Introduction to Securities & Investment) – preferred but not essential
• Previous administration experience, ideally within a financial services environment
Charles Stanley & Co. Limited is one of the oldest firms on the London Stock Exchange. Its origins lie in a banking partnership established in Sheffield in January 1792. The bank prospered, as did the Stock Exchange investment business. By the 1830s this had grown to the point where a Director was needed in London to handle it, so Charles Stanley came southwards to London.
As the business grew it became recognised as a separate operation and in 1852 the name Charles Stanley first appeared as an independent member firm of the London Stock Exchange. Today, Charles Stanley is one of the UK's leading wealth management firms. We provide a range of financial planning and investment management services to national charities, trusts, financial advisers and professional institutes, but our principal business remains as it was over 200 years ago, the provision of a high-quality, personal service to our private clients.