Make a difference every day with PDSA About Us Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship. We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years. If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together. About you & The Role PDSA Edmonton Green Pet Clinic is a branch of our busy Hendon Pet Hospital. We are looking for a Receptionist to join our team and support the day to day running of the clinic. Working hours are a mixture of: • 9:00am to 1:45pm• 12:45pm to 5:30pm This is a self covering role. This means that when the other Receptionist is on annual leave or absent due to sickness, you will be expected to provide cover to ensure the clinic can continue to operate. Overtime will be paid for any additional hours worked. Because of this, the role is only suitable for someone who can offer flexibility and is willing to work additional hours, sometimes at short notice. The ability to provide cover during periods of absence is an essential part of the role. Whilst the role is based at Edmonton Green Pet Clinic, there may occasionally be a requirement to work at our Hendon Pet Hospital (NW4 4JU), including occasional weekend shifts. This is not a regular requirement but applicants should be willing and able to travel to Hendon if needed. If you are looking for a role where no two days are the same and enjoy working with both people and pets, we would love to hear from you. Rewards, support and benefits We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them. As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including: Flexible working options to support your work–life balance and individual circumstances. 25 days’ holiday plus Bank Holidays Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually. Generous pension options, with PDSA contributions starting at 5% and rising to 10%. Life assurance providing four times your annual salary for added peace of mind. AXA Health Employee Assistance Programme, with 24/7 wellbeing support Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform. Enhanced maternity, paternity and adoption leave to support you and your family. 10% discount on PDSA Pet Insurance plus access to staff veterinary services. To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form. PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds. If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process. We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect. To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.