Overview
General Manager - Branded Hotel, Maidstone
Salary: Competitive + Bonus + Benefits
We are currently seeking an experienced and dynamic General Manager to lead the operations of a well-known branded hotel in Maidstone. This is an exciting opportunity for a proven leader within the hospitality sector to take ownership of a thriving property and drive both commercial performance and guest experience.
Responsibilities
* Lead day-to-day hotel operations, ensuring smooth running across all departments
* Deliver and exceed financial targets, including revenue, profit, and cost control
* Drive exceptional guest satisfaction, maintaining brand standards at all times
* Recruit, develop, and retain a high-performing team
* Ensure compliance with health, safety, and legal requirements
* Work closely with regional and head office teams on strategic initiatives
* Identify and implement opportunities for growth, sales, and brand visibility
Requirements
* Proven track record as a Hotel General Manager (or strong Deputy GM/Operations Manager ready to step up) within a branded or corporate hotel environment
* Strong commercial acumen with experience in rooms, F&B, and conference/events operations
* Excellent leadership skills with the ability to inspire and motivate large teams
* A guest-centric approach with a passion for delivering exceptional hospitality
* Strong financial and analytical skills, with the ability to manage budgets and drive results
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