Salary: Grade 2 £28,216 per annum Location: Manchester Hours: Full time 37.5 per week Contract: Permanent Closing Date: Tuesday 26th August 2025 at 11.30pm We are looking for someone with administration or secretarial experience gained in a legal environment to be the new Legal Administrator for Service in Manchester. You could soon be playing a vital role helping people who are affected by the housing emergency. About The Role You will provide full administrative support to the Legal Team, including taking telephone calls, secretarial duties, data entry, note taking, sorting the post and managing diaries. You will also be responsible for supporting the wider team when required to ensure the effective running of the service. You will need to liaise with clients and third parties, including making appointments and obtaining information. Producing reports, providing an accurate audio typing service, processing legal funding and other documents, managing files, preparing documents for court and entering information onto a case management system are other aspects of this interesting and varied role. About You You have secretarial experience gained in a legal practice and audio/copy typing skills with a minimum of 70 wpm, along with advanced knowledge of IT tools including case management systems and MS Office systems. You have great written and verbal communication skills and enjoy working as part of a busy team. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme, and an employee assistance programme. About The Team Shelter Legal provide legal expertise and representation across our Services and is made of four teams - Community Legal, Strategic Litigation, National Legal and Legal Support.The National Legal Team works closely with our national Telephone and Online AdviceService (TOAS) to identify trends in the issues our clients are presenting with and provide targeted legal work to address them. The team in Manchester covers Greater Manchester and provides specialist advice to clients affected by the housing emergency. We also provide housing rights and homelessness training and targeted advice sessions in the local community, with the goal of empowering local people to take action on housing issues, as well as working in partnership with local organisations to tackle the housing emergency. We attend court in Manchester to provide advice to clients who are at risk of losing their home. About Shelter Home is a human right. Its our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. How to apply Please submit your CV, along with a supporting statement. The supporting statement should demonstrate how you meet the three knowledge, skills and experience points in the About You section of the job description, and ensure you demonstrate how you address the behaviour below throughout your responses: We prioritise diversity and have an inclusive and open mindset Please use real examples and write up to 350 words per point. CVs without an accompanying supporting statement will not be considered. Safeguarding Statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Recruitment Agencies Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.